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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Experience! Great experience getting started as a new client. Rafael explained very well the information I was looking for and he ensured that I had all of my questions answered. Thank you again for explaining the process! Looking forward to starting my new investments with iTrustCapital
Business response:
Thank you! We’re so glad Rafael provided thorough guidance and helped answer all your questions.
Our person was awesome Our person was awesome! We would have never been able to accomplish what we needed to do without his kindness, patience and help. He gets top ratings from us. 5 stars all the way!!!
Business response:
Thank you, Shawn! We’re so glad our team member provided the support you needed to make the process a success.
Excellent Experience with Luc and iTrustCapital I had a great experience speaking with Luc from iTrustCapital. He was extremely knowledgeable, patient, and transparent in answering all my questions. Luc took the time to clearly explain the process and made sure I felt confident about my investment decisions. It’s rare to find someone so professional yet personable — he genuinely cares about helping clients understand their options. If you’re considering using iTrustCapital, I highly recommend working with Luc. His expertise ... read more
Business response:
Thank you, Igor! We’re so glad Luc provided knowledgeable support to help you feel confident. Feel free to reach out to us with any additional questions.
I needed help changing my phone number… I needed help changing my phone number on file which sounds like it should be simple but is actually quite complicated. It requires a live Zoom call, recorded video, etc. for KYC purposes, anyways,Darya was very helpful, knowledgeable, and professional. She got me through the process with very little hassle. While it seemed like a big procedure to change a phone number on my profile, I do appreciate their seriousness when it comes to your identity and the security of your assets.
Business response:
Thank you, Jamie! We’re so glad Darya provided knowledgeable support and helped make your verification process smooth. We truly appreciate your recognition of our commitment to security.
iTrustCapital is great Darya Pirzadeh was very helpful with assisting me during account change information. iTrustCapital really values safety and security. I am glad to have been using them for over 5 years now.
Business response:
Thank you, Kyle! We’re so glad Darya provided helpful support with your account updates. We appreciate you for being a valued client for the past 5 years.
Had a conversation with Romeo Had a conversation with Romeo, he was fun and everything I asked he answered and when the conversation ended I had everything I needed and a smile!
Business response:
Thank you, David! We’re pleased Romeo made your experience both helpful and enjoyable. Glad to hear you ended the call with a smile!
Great experience getting started as a… Great experience getting started as a new client. Chris Lee walked me through the steps & even followed up to ensure that I had all of my questions answered. Thank you, iTrust Capital for simplifying the beginner process!
Business response:
Thank you, Tricia! We’re so glad Chris provided clear guidance and follow-up support to make your onboarding experience smooth. Feel free to reach out to us with any additional questions.
Welcomed increase in security measures I noticed that ITC has increased their security measures, which is a very good thing to do at such a time as we are living in these days. I didn’t consider it an inconvenience at all. Did have to go through online and phone/zoom verifications. Made me feel secure about my transaction. Raphael was great to work with. Very personable and helpful. I’ve been with ITC for quite some time and hope to be with them for years to come.
Business response:
Thank you, Ingrid! We’re so glad Rafael provided personable support and that you value our enhanced security measures. Your continued partnership means a great deal.
Spoke with Zach Spoke with Zach - Director of client experience whom called me after a negative experience and we went thru the experience and my issue will get pushed up the latter, and hopefully resolved again customer service at itrustcapital is fantastic but there are still a few issue they will work on resolving as far as onboarding fiat to the platform. Zach - Thank you for listening to my experience and working on a solution. Met my limits for 2025 but we will try again in 2026
Business response:
Thank you, Mike! We appreciate you taking the time to share your feedback and are glad Zach was able to connect with you directly to discuss your experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,092 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.