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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed help resetting my two factor… I needed help resetting my two factor authentication phone number. Romeo want me through the process in minutes very helpful. Excellent customer service.
Business response:
Thank you, Jimmy! We're glad Romeo was able to walk you through the authentication process. Feel free to reach out to us with any additional questions.
Hey Chris Lee Hey Chris Lee! Thanks for your help today on all my questions and then noticing a very important step that I needed to take action on! We sure appreciate that Itrust Capital was Recamended to us! Thanks again for amazing customer service Chris!
Business response:
Thank you, Brent! We're glad Chris was able answer your questions and provide guidance. Feel free to reach out to us with any additional questions.
Transfer Agent Josh! The transfer agent, Josh, was EXCELLENT. Knowledgable, patient and helpful. Navigating through the different apps was challenging and Josh made it easy and seamless. Depositing and funding my account in the future will be less stressful because of Josh’s professionalism and expertise.
Business response:
Thank you! We're glad Josh was able to help you out with navigating through everything and making your experience stress-free. Feel free to reach out to us with any additional questions.
Reps Make Follow Up Calls I’m new to the ITrust Capital family. I really loved getting a followup call to ensure I was having a good experience with my account. Romeo in particular reached out. Letting me the know the next steps to expect. He was extremely helpful. Great job ITrust Capital!
Business response:
Thank you, Yolanda! We're so glad Romeo was able to help you out. Welcome to our platform, and feel free to reach out to us with any additional questions.
Unsuccessful account linkage I called because I've been unsuccessful in linking my accounts. My phone agent was Romeo and he did an excellent job understanding my issue and walking me through an alternate process. Everything was resolved quickly.
Business response:
Thank you, Arnie! We're glad Romeo was able to walk you through your issue. Feel free to reach out to us with any additional questions.
Very professional and knowledgeable of… Very professional and knowledgeable of products and services and it’s good to have a platform where you can speak to a actual person
Business response:
Thank you, Will! We're pleased to know that you've had a positive experience with us. Feel free to reach out to us with any additional questions.
AMAZING!!! iTrust is a great company and so easy to work! Thank you especially Fransico for your immediate help with my account!
Business response:
Thank you! We're glad Francisco was able to offer immediate assistance with your account. Feel free to reach out to us with any questions.
Chris Lee did a Great job on the interview. Chris Lee was very good and professional with his work on hosting the Zoom meeting during my verification call for my withdrawal of funds for my IRA required minimum distribution. I sometimes cannot hear or understand some of the people due to some hearing loss. He spoke very clearly and would repeat anything I might have missed when asked.
Business response:
Thank you, Ron! We're so glad Chris was able to help you out with the withdrawal. Please feel free to reach out to us with any additional questions.
I’m new to the ITrust Capital family I’m new to the ITrust Capital family. I was a little apprehensive at first but customer service rep Francisco was very knowledgeable, helpful and personable. He made all the difference to me. Thanks for everything!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,982 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.