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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Setting up my Account, working through verification information I had some serious issues getting past the verification page in the start up account process. I reached out to ITrust support and the Representative Rafael was over the top helpful. He texted me possible solution, called and kept working the issue until it was resolved
Business response:
Thank you, Michael! We’re so glad Rafael was able to go above and beyond to resolve your account verification issue.
Account status communication A-plus. Jonathan was very helpful in keeping me up to date with the status of my account.
Business response:
Thank you! It is good to know Jonathan was able to keep you informed in regards to your account. Feel free to reach out to us with additional questions.
Jonathan huge help opening account… Jonathan got on the wire and helped move a rollover transfer from Scwab. It was a super huge help to open this account.
Business response:
Thank you! We’re so glad Jonathan was able to step in and help move your rollover transfer from Schwab.
Great follow up and customer service by… Great follow up and customer service by Jonathan!
Business response:
Thank you for the positive feedback, Jeff!
Jonathan was very polite and answered… Jonathan was very polite and answered all my questions.
Business response:
Thank you for the positive feedback, Riley!
Questions about how to use your services. I had a lot of questions about how to use the web site to manage my assets. I spoke to Julian and he answered all of my questions and offered to help me in the future if I needed help. I feel much more confident in your services after speaking to him.
Business response:
Thank you, Randy! We’re so glad Julian was able to answer your questions and leave you feeling confident about using our platform. We’ll be here anytime you need further support.
From the moment I opened a IRA account From the moment I opened a IRA account, they stay connected me with me remind me what the next steps are. Kinda like holding my hand to make sure I feel secure about transferring my funds. At first, I thought it was weird that they were texting me because I never had an experience like this before. I thought it was a scam at first but the reviews say otherwise. Other companies should follow their example.
Business response:
Thank you, David! We know how important it is to feel secure when transferring funds, and our team is glad to provide that extra guidance and reassurance every step of the way.
You get a live person So far been very responcive.
Business response:
Thank you for the positive feedback!
Helpful and informative. Brendan has always been very helpful and informative.
Business response:
Thank you, Thomas! We're glad that Brendan was kept you informed.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,643 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.