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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thanks for the info on SOL staking. Thanks for the info on SOL staking. Dan
Business response:
Thank you for your positive feedback, Dan!
Very knowledgeable and understanding Very knowledgeable and understanding
Business response:
Thank you for the positive feedback, David!
Francisco was very helpful… Francisco was quick to respond and answered all of my questions about rolling over my IRA from another platform. He is knowledgeable and very helpful.
Business response:
Thank you, Pauline! We’re so glad Francisco was able to guide you through your rollover with clarity and support.
I have always had positive experiences… I have always had positive experiences with the iTrustCapital support team. Namely I have worked with Josh Alvarez on various occasions and he is very professional and provides superior customer support. I am always more than satisfied when Josh Alvarez assists me. Keep up the great work iTrustCapital Team.
Business response:
Thank you! We’re thrilled to hear that Josh has consistently provided you with professional and superior support.
Setting up my Account, working through verification information I had some serious issues getting past the verification page in the start up account process. I reached out to ITrust support and the Representative Rafael was over the top helpful. He texted me possible solution, called and kept working the issue until it was resolved
Business response:
Thank you, Michael! We’re so glad Rafael was able to go above and beyond to resolve your account verification issue.
Account status communication A-plus. Jonathan was very helpful in keeping me up to date with the status of my account.
Business response:
Thank you! It is good to know Jonathan was able to keep you informed in regards to your account. Feel free to reach out to us with additional questions.
Rafael at iTrust Capital is the best of the best. Rafael at iTrust Capital is the embodiment of excellent customer service. He goes above and beyond to find ways to solve issues... and then solves them. Really a pleasure to work with. Too bad he can't be my insurance company, wireless company, and internet provider. Overall, iTrust Capital customer service is top notch, so you won't have to get Rafael to be treated right, but if you're lucky you'll get him, because he's the best of the best. Mic drop.
Business response:
Thank you, Gerry! We’re happy to hear that Rafael went above and beyond to make your experience smooth and enjoyable. Providing excellent service and solving problems quickly is what we aim for, and we’re glad Rafael made such a positive impression.
Jonathan huge help opening account… Jonathan got on the wire and helped move a rollover transfer from Scwab. It was a super huge help to open this account.
Business response:
Thank you! We’re so glad Jonathan was able to step in and help move your rollover transfer from Schwab.
Questions about how to use your services. I had a lot of questions about how to use the web site to manage my assets. I spoke to Julian and he answered all of my questions and offered to help me in the future if I needed help. I feel much more confident in your services after speaking to him.
Business response:
Thank you, Randy! We’re so glad Julian was able to answer your questions and leave you feeling confident about using our platform. We’ll be here anytime you need further support.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,690 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.