James Chongling at Rate (NMLS #1088471)

Glen Beck 

on Zillow

5 years ago

I met James by chance and although I already owned my home and had gone through this type of a process, his assistance in the refinance was unbelievably comfortable. His demeanor, his confidence, and knowledge in his profession along with his team of people was unparalleled. While you may not know me, you should do yourselves a favor and take a chance on him. Great guy. great team, great work, GREAT EXPERIENCE! 

akilah cottoy 

on Zillow

5 years ago

James originally looked at my case a whole year ago. There were a few things that needed to be worked on my part but that didn’t stop his determination. When I felt I was in a better place I reached out again and it was like we never stopped doing business. He was very honest in everything that was being done. James took my texts and calls round the clock to ensure and explain every single detail of my loan. Listen, hands down the best you’re gonna get. He loves what he does and it clearly shows through his customer service.... read more

zuser201905300927415 

on Zillow

5 years ago

My experience with Guaranteed Rate left me with the warm fuzzies. James was a delight to work with. He navigated me through the process from beginning to end and ensured that I was comfortable at every step. Communication is key and James comes second to none with his extraordinary interpersonal communication skills and attention to detail. He was consistent and accessible throughout the entire process and should be commended for his expertise. I strongly recommend James and Guaranteed Rate to anyone expecting honest, profes... read more

ashmattson33 

on Zillow

5 years ago

James stuck it out with us during the entire 7 month complicated process we had. From a seller pulling out of a purchase, to another not being accepted all the way to the finish line of our purchase! He is wonderful to work with. He was there around every corner and gave us the best loan for our family. Made our dreams come true! He will forever be our GUY! 

zuser201503161227391 

on Zillow

5 years ago

I found James as very helpful and out of the box thinker to resolve the challenges which comes across during mortgage process specially once you are first time home buyer. He was communicating very effectively and on time. I will definitely recommend him to my family and friends. 

tariqhacker23 

on Zillow

5 years ago

First I want to start by sincerely thanking James Chongling and his associates at Guaranteed Rate. They made the process of purchasing our first home so simple and easy. James was not only very prompt but was also always accessible when I needed him. Showed patience with me and helped me understand the process as best he could and I’m very grateful for that. Will most definitely recommend them for mortgage business. 

Connor Bennett 

on Zillow

5 years ago

James worked with me throughtout the entire process, doing everything he could to help along the way. James helped coordinate with my real estate agent and helped me with the home buying process many times. He checked in with me almost daily and answered any questions I had. Always very friendly and helpful. 

idrease 

on Zillow

5 years ago

James was a very informative and thorough mortgage broker who was readily accessible. Extremely easy to work with. Completed my mortgage refinance in an effective and efficient manner. 

Stacy Grady 

on Zillow

6 years ago

James is by far the most knowledgeable and professional lender out in the market. Aside from the outstanding communication and customer service, James educated me every step of the way. The real MVP moment came when the floor came out from under my deal on the 12th hour and James and his team jumped in and saved my dream from faltering. I can’t express enough how grateful I am to James and his team. I would recommend them to write my loan, babysit my children and the whole nine. They were amazing! Thank you!