James Chongling at Rate (NMLS #1088471)

zuser201905300927415 

on Zillow

5 years ago

My experience with Guaranteed Rate left me with the warm fuzzies. James was a delight to work with. He navigated me through the process from beginning to end and ensured that I was comfortable at every step. Communication is key and James comes second to none with his extraordinary interpersonal communication skills and attention to detail. He was consistent and accessible throughout the entire process and should be commended for his expertise. I strongly recommend James and Guaranteed Rate to anyone expecting honest, profes... read more

ashmattson33 

on Zillow

5 years ago

James stuck it out with us during the entire 7 month complicated process we had. From a seller pulling out of a purchase, to another not being accepted all the way to the finish line of our purchase! He is wonderful to work with. He was there around every corner and gave us the best loan for our family. Made our dreams come true! He will forever be our GUY! 

zuser201503161227391 

on Zillow

5 years ago

I found James as very helpful and out of the box thinker to resolve the challenges which comes across during mortgage process specially once you are first time home buyer. He was communicating very effectively and on time. I will definitely recommend him to my family and friends. 

tariqhacker23 

on Zillow

5 years ago

First I want to start by sincerely thanking James Chongling and his associates at Guaranteed Rate. They made the process of purchasing our first home so simple and easy. James was not only very prompt but was also always accessible when I needed him. Showed patience with me and helped me understand the process as best he could and I’m very grateful for that. Will most definitely recommend them for mortgage business. 

Connor Bennett 

on Zillow

5 years ago

James worked with me throughtout the entire process, doing everything he could to help along the way. James helped coordinate with my real estate agent and helped me with the home buying process many times. He checked in with me almost daily and answered any questions I had. Always very friendly and helpful. 

idrease 

on Zillow

5 years ago

James was a very informative and thorough mortgage broker who was readily accessible. Extremely easy to work with. Completed my mortgage refinance in an effective and efficient manner. 

Stacy Grady 

on Zillow

5 years ago

James is by far the most knowledgeable and professional lender out in the market. Aside from the outstanding communication and customer service, James educated me every step of the way. The real MVP moment came when the floor came out from under my deal on the 12th hour and James and his team jumped in and saved my dream from faltering. I can’t express enough how grateful I am to James and his team. I would recommend them to write my loan, babysit my children and the whole nine. They were amazing! Thank you! 

chris 

on Zillow

5 years ago

James went above and beyond for me. He took time out of his weekend to help me go over different loan options and helped me select the best one for me. He is super knowledgeable and always but my best interests first. He was super easy and quick to work with especially with all the e sign stuff he had access too. Made it a breeze. He answered all my questions no matter the time or day. Closing was a breeze. James is just a stand up guy. I recommend him to everybody. You won’t be disappointed. 

zuser201711131449139 

on Zillow

5 years ago

James was so great to work with and very diligent about getting things done for us so that we could get into our dream home. He was very knowledgeable about the mortgage buying process which was so helpful as we were first time home buyers and didn’t know all of the ins and outs. The whole process was so smooth, especially closing. James introduced us to “flash closing” in which we could e-sign some of our documents before our actual closing, which basically cut our time at closing in half. James was professional, personable... read more