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One Star Terrible. Poor quality .... failed shortly after install. Stay away!
Stopped working after 3 months. Bought this because my other cell went kaput. Installed it and thought everything was fine. About 3 months later my panel starts telling me that my calt reading is 19,000!! Had my water tested and knew it was a bad reading. Couldn't figure out what was wrong but this thing was junk. Wouldn't buy again. I ended up completely converting to chlorine tabs. The salt system has turned out to be more trouble than it's worth.
Poor quality - a salt cell should last more than 2 years. This is the 4th one of these I've bought in 9 years, the first of which (a two port cell) lasted 3 years and the other three have only lasted two seasons each. There's no reason that these cells wear out so quickly, even if our city water is hard - my pool installer states that he has had many complaints as well and now goes with another brand when installing salt water systems. Next time I'll pay whatever it takes to change out the entire system to someone other than... read more
Original item lasted four years. Ordered another here; ... Original item lasted four years. Ordered another here; had to return it because it did not work. Got replacement from Jandy (Amazon), installed by Jandy professional. This one is not working either (same error code: 123). Waiting now to get this resolved. May have to return this one as well. Not impressed.
The Jury is Still Out My first cell was the two-port type and lasted 6 years before failing. I replaced it with the PLC1400 3-port cell, which has lasted only two years. Just last week, the middle pin on the cell began burning...by the time I was able to turn the power off, the cord plug had basically melted. Bought this cell just last week, and was looking forward to a very simple replacement. Got it in, everything seemed okay...just wasn't making any chloring. Left it on boost overnight, and even after the first 12 hours s... read more
not happy I bought this product less than a year ago and it isn't working anY longer
Expect to replace this every 3 years System works fine... for maybe 2 or 3 years. Then you have to spend $500 on a replacement cell. Yes, you heard right. $500 every 3 years. Shoddy. I was told by a technician at Zodiac that 3 years is "within the average life" of this system. Unbelievable.
Business response:
Mitchell says: As a pool service technician for decades I can appreciate your frustration. Sadly, what you were told by the zodiac rep is true. Three years is the expected life of not only aquapure cells, but all salt generator cells regardless of brand. Here's the deal; salt chlorine is a gimmick. You still have a chlorine pool, it's simply a pool that generates it's own chlorine. The "softness" that most pool owners enjoy from a salt chlorine generator is based on the salinity of the water, not from the abscence of synthet... read more
Not Correct Parts. The item came well packaged from original manufacturer. the only problem is that the sensor had only 2 sensors on it... not sure where the disconnect was.returned item and went to Pool Supply 4 Less website for correct part..
Business response:
photog1514 says: I purchsed this cell just last week, and also found it odd that the sensor only had two visible contacts on it, where my older (and still working) sensor had three. I plan on swapping out the sensors tomorrow to see if this solves my problem (not making chlorine). If not, the entire kit is going back. Not to mention, my old cell cord had two connectors on it, one with a single wire and the other with two wires...the new cord has two connectors, but each with just a single wire. Can't find any answers on that... read more
Easily replaced the old unit with this one, but it is now failing after 1.5 years Original review: This enabled me to quickly get my pool chlorine production back on track. Easily replaced the old unit with this one. Recommended for anyone who is somewhat handy. Update: However, after less than 2 years of use, I've already gotten a few error messages. These messages are caused by wear of the unit under normal use. Zodiac/Jandy should work to redesign these to last longer. Salt pool chlorination is a good idea for comfortable... read more
Jandy PLC1400 PureLink Cell Kit has a 4.2 star rating with 333 reviews.
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