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Low Quality Jandy Product The quality of Jandy products have deteriorated over the past 10 years. The Original PLC 1400 Saltwater Cell lasted 11 years. The performance was good up until the unit failed. The new Jandy Zodiac AquaPure is JUNK!!!! The electrode plates were destroyed inside the unit and this was moving water. No internal gears or rubbing parts. They didn't last 3 years and of course the plates were beyond the 2 year warranty. DO NOT BUY JANDY - EVER!!!! I am purchasing PentAir products to replace inferior Jandy ... read more
Repeat sensor fail. Both old and new model sensor. while this thing worked, it worked great. I had two failure of the sensors, so I replaced them twice. and then it stopped working again. My chlorinator sat idle for 5 years, while I just used chlorine and acid myself. This year the chlorine costs have been high, so I decided to try a chlorinator again. My neighbor has had a Hayward Swimpure plus for many years and loves it. So I went ahead a got one of those. Just setting it up. I know its amost 2x as expensive as the Jandy.... read more
Absolutely plug in compatible with my AquaPure system Likes: absolute compatibility, chlorine production is now back to normal with no 120/121 error service codes. Also, this was supplied in the original Jandy packaging including a new 2 electrode flow/salt sensor and two 50mm PVC unions. Yes, a little pricey but at least I got the right stuff and with Amazon, if it didn't fit it could be returned. Yes, a pool generally will cost money every time you turn around. Thanks to Amazon, this price was better than other vendors and... read more
4 months and it says cell is bad Extremely unhappy. Bought this cell last year (end of May) to start my season - my season is typically May - September. This year I’m opening early and day #1 I’m throwing 120/121 errors. They say to clean or replace cell - that is literally 4 months of use out of this cell!
Business response:
Hello Michael, Product quality and customer satisfaction are top priorities for us, and nothing less than the perfect pool experience will do. Please contact our warranty department at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not worth the expense Rube Goldberg 10 Years and second cell just failed. Instead continue to add salt for slight salivation and then add chlorine dispenser. The slight salivation with low level chlorine worked great last year. No need for this Rube Goldberg crap.
Business response:
Hello Heartboy, We would like to understand the issues you have experienced, and we want to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Seller doesn't accept return of the defective item Jandy Zodiac AquaPure PLC1400 was working fine for less then 10 months and stopped. System is showing error 120. Seller doesn't accept a return or exchange.
Business response:
Hello Alex, We are sorry to hear that your AquaPure cell did not meet your expectations and we'd like to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Easy Install I was replacing the same cell so the install was very easy. I can't speak to the longevity of this cell obviously, but install was not hard. After install, I kept waiting for the Cell Reversing LED to go off but it never did - at least while I was watching. I did see the cell on and flow LED's light up (while the cell reversing LED was also lit) but never saw cell reversing turn off. No error codes were generating so I decided to let it run and see what happens. I've checked chlorine everyday for a week and it's... read more
Caution ! This just happened today bought it July 10 2017
Business response:
Hello Todd, Thank you for your feedback. Product quality is a top priority here at Jandy, and we'd like to learn more about your pool set-up, and the professional installation of your AquaPure Salt Cell. Please email your contact information to feedback@zodiac.com. We look forward to hearing from you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
My old unit stopped working and didn't want to replace ... My old unit stopped working and didn't want to replace everything. Purchased this unit and changed it out myself in 15 minutes. Had it for a few weeks and all is going well.
Jandy PLC1400 PureLink Cell Kit has a 4.2 star rating with 337 reviews.
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