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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Thor G.'s profile image
Thor G. 
on Birdeye

12 years ago

Japanese Auto Masters is the real deal. They provide exemplary service, make repairs at reasonable prices, and are honest businessmen. We have been using a Subaru we purchased in 1999 to commute. Japanese Auto Masters has been doing an excellent job keeping it running and making affordable suggestions about both repairs and maintenance items. I give them a 5 star rating and recommend them without reservation. 

Business response:

Thank you so much for posting such a wonderful review! 

Chris M.'s profile image
Chris M. 
on Birdeye

12 years ago

Japannese Auto Masters is an excellent shop to work with. 

Business response:

Thank you for taking the time to leave positive feedback! 

Cindy F.'s profile image
Cindy F. 
on Birdeye

12 years ago

Another easy and great service experience, time and again... 

Business response:

That's great to hear! 

Peter T.'s profile image
Peter T. 
on Birdeye

12 years ago

see the above.see you next time.pete. 

Business response:

Thanks again for your valued business! 

Anne L.'s profile image
Anne L. 
on Birdeye

12 years ago

The usual great experience with Japanese Auto Masters. The work was done well, on time, and in line with the estimate. 

Business response:

We greatly appreciate your business! 

James L.'s profile image
James L. 
on Birdeye

12 years ago

As always, the repairs to our car this time were performed quickly. Never had a problem with any repairs done by Japanese Auto. Their honesty and integrity in auto repairs is why I keep coming back. 

Eric P.'s profile image
Eric P. 
on Birdeye

12 years ago

Thank you for your speedy service. I had a 1pm appointment to have my state inspection and a oil change done. I was on the road by 1:40pm. Thanks for your grate service!EP 

Business response:

Thank you for the nice compliment! We are so glad you were pleased with the service we provided! 

Paul B.'s profile image
Paul B. 
on Birdeye

12 years ago

You need more stars....10 would be appropriate. 

Erik F.'s profile image
Erik F. 
on Birdeye

12 years ago

Professional service and atmosphere. I was delighted to find out that J.A.M. would service both my Honda and Ford. I have been bringing my vehicles to J.A.M. for maintenance and service and could not be more pleased with the quality of work. Thank you, Japanese Auto Masters 

Business response:

Your very welcome! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.