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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Paul H.'s profile image
Paul H. 
on Birdeye

11 years ago

The quickest service I've ever been apart of. Very cost efficient with great customer service. I will definitely recommend to others. 

Business response:

We appreciate all recommendations. We also have a referral program, check it out at http://www.japaneseautomasters.com/2013/04/10/referral-program/. 

Jaime P.'s profile image
Jaime P. 
on Birdeye

11 years ago

Completely satisfied with great friendly service 

Business response:

Thank you! 

Jolie M.'s profile image
Jolie M. 
on Birdeye

11 years ago

professional, accurate, and timely service.thank you. 

Business response:

We appreciate your business! 

Jason D.'s profile image
Jason D. 
on Birdeye

11 years ago

Solid group of honest guys. I was in a bad spot and they really hooked me up. Thanks again. If you are ever in the VA Beach area take your Japanese car to these guys. 

Business response:

Thank you! 

Charles T.'s profile image
Charles T. 
on Birdeye

11 years ago

JAM tells you exactly the diagnosis and will not sell you "snake oil" to fix your problem. Brought in my car due to the A/c intermittent problems, all they had to do was drain and refill the R-134A and also put in Lead Dye Detector to see if it was leaking. Great job Japanese Auto Masters! I only wish we had one in Chesapeake 

Business response:

Thank you! 

Tiffiany A.'s profile image
Tiffiany A. 
on Birdeye

11 years ago

Fast, friendly, and honest service. I have finally found my new auto mechanic! 

Business response:

We are thankful to have a new customer and we will do our best to keep you happy! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

The staff is polite and when I leave I don't feel overcharged!!!!! 

Business response:

Great to hear! 

Brandy P.'s profile image
Brandy P. 
on Birdeye

11 years ago

Great service, good prices. Thank you! 

Business response:

No, THANK YOU! 

Robert S.'s profile image
Robert S. 
on Birdeye

11 years ago

Perfect as always 

Business response:

Thanks! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.