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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Ivan M.'s profile image
Ivan M. 
on Birdeye

11 years ago

This is the only shop I trust. After having been to other repair shops and getting over charged or shoddy work, I have found Japanese Auto Masters to be reasonable in repair costs and very reliable with the quality of their work! 

Business response:

Thanks for the positive feedback! 

Pamela M.'s profile image
Pamela M. 
on Birdeye

11 years ago

Professional, courteous, prompt service. I have been taking my 2002 Maxima to JAM for almost eight years now and my car continues to run like a champ. I won't take it anyplace else! 

Business response:

We are happy to have you as a return customer! 

Bob B.'s profile image
Bob B. 
on Birdeye

11 years ago

Excellent. Unfortunately about three hours later the Check Engine Light cam back on. I'll Call you next week.Bob 

James S.'s profile image
James S. 
on Birdeye

11 years ago

Been going to Japanese Auto for over 20 years and I'm thankful to have an auto repair shop that I can trust 100%. I've taken my vehicle to them after a dealership told me I needed certain work done and Japanese Auto found this not to be true. When I've brought my vehicle in and told them it was due for certain service according to the mileage, they, on quite a few occasions, have checked the suggested service items (ie, brake fluid, coolant, transmission fluid replacement, etc) and told me what fluids needed changing and whi... read more

Business response:

Great to hear. As always, we appreciate your years of business! 

Srikrishna S.'s profile image
Srikrishna S. 
on Birdeye

11 years ago

Very professional. Little pricey but worth than all the body shops and auto service chains. Highly recommend it. 

Business response:

Thanks! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

They did a great job with my car. The final price was actually below the estimate and everything was taken care of within 24 hours. I would recommend these guys to anyone who needs work done on their car. 

Business response:

Glad you were happy with the service. 

Cindy F.'s profile image
Cindy F. 
on Birdeye

11 years ago

...:) 

Rose H.'s profile image
Rose H. 
on Birdeye

11 years ago

The staff is friendly and professional. I have always been treated with respect and fairly. 

Business response:

Thank you for the feedback! 

Frank E.'s profile image
Frank E. 
on Birdeye

11 years ago

Honest, excellent service!! 

Business response:

Thank you for the positive feedback! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.