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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Nathan W.'s profile image
Nathan W. 
on Birdeye

11 years ago

Very helpful and friendly staff, a clean and organized shop, and prompt service will keep bringing me back to Japanese Auto Masters. 

Business response:

We appreciate your repeat business. 

John Q.'s profile image
John Q. 
on Birdeye

11 years ago

Excellent job. I had front end noise on a 2000 Chrysler 300M. Made an appointment. Was taken right on time. Car road tested and inspected. Found a loose bolt on the sway bar. Honest diagnosis and quick repair. Don't get better than that. 

Business response:

Glad you were pleased. 

Linda D.'s profile image
Linda D. 
on Birdeye

11 years ago

Excellent feedback and help to solve my car concerns. Very friendly. Suggestions were made that I appreciate and will act on. 

Business response:

Thanks for the positive feedback. 

Buck S.'s profile image
Buck S. 
on Birdeye

11 years ago

Please check ticket 056558 to see if entitled 10% discount was applied ... thanks... Buck Phone 4814470 

Jeffrey L.'s profile image
Jeffrey L. 
on Birdeye

11 years ago

Professional as always! Been a customer for over 10 years. 

Business response:

We appreciate your continued business. 

Gregory T.'s profile image
Gregory T. 
on Birdeye

11 years ago

Tom is an excellent service manager, very honest. 

Business response:

Great to hear. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

First-class service, as always. Recommend highly if needing excellent and quality auto repair. 

Business response:

Great feedback, thanks! 

Walt B.'s profile image
Walt B. 
on Birdeye

11 years ago

You have serviced my 2005 Toyota Corolla since it was new.It still runs like it was new and looks new. You did a lot of serious upkeep this week including brakes and new tires. My car now feels like it is better than when it was new. Thank you! Nine years down and another 15 coming! 

Business response:

We greatly appreciate your business! 

Eileen G.'s profile image
Eileen G. 
on Birdeye

11 years ago

Very professional,reliable and they care about their customers. 

Business response:

Thank you for the positive feedback. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.