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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Greg Z.'s profile image
Greg Z. 
on Birdeye

11 years ago

Great as always. These guys have figured out the right way to do business. Very good people. 

Business response:

Thanks for the great feedback. 

Mary R.'s profile image
Mary R. 
on Birdeye

11 years ago

Quality work. Timely done. Always treated with respect. The new facility has a big, comfortable waiting area. I would not take my car anywhere else. 

Business response:

We are happy we have won your business! 

Brad W.'s profile image
Brad W. 
on Birdeye

11 years ago

Perfect as always! 

Business response:

Thanks 

Stewart S.'s profile image
Stewart S. 
on Birdeye

11 years ago

Excellent value, saved me money and then suggested ways to improve my driving experience. Very Knowledgeable and courteous. 

Business response:

Glad you had a positive experience! 

Karen K.'s profile image
Karen K. 
on Birdeye

11 years ago

Japanese Automasters always provides quality auto and customer care service . Found them on Angie's List about 5 years ago and they were highly rated back then also. 

Business response:

We are happy you continue to visit us! 

Michael L.'s profile image
Michael L. 
on Birdeye

11 years ago

Awesome Service! Strongly recommend! 

Business response:

Thanks! 

Dana B.'s profile image
Dana B. 
on Birdeye

11 years ago

Japanese Auto Masters has been maintaining/repairing my vehicles since the late '70s...and doing a SUPERB job doing it!...They are the ONLY folks I will allow to even TOUCH my vehicles...Thanks again...always a PLESURE! 

Business response:

We always happy to have long term customers like yourself, thanks for the positive review! 

Matthew F.'s profile image
Matthew F. 
on Birdeye

11 years ago

always honest and reliable, no added charge for any unnessary repair works, they give you a heads up for any upcoming maintenance online. I will recommend them to everybody. they also gave me a Military discount. 

Business response:

We pride our business on our honesty and informing our customers of needed repairs. Thank you for any recommendations your provide. 

Felicia C.'s profile image
Felicia C. 
on Birdeye

11 years ago

As always, the best experience & service :)Highly recommend Japanese Auto Masters. They truly treat you like you're family ...!!!! The close & caring type ;) 

Business response:

We appreciate all recommendations! Thanks 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.