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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've twice taken my ol 1995 Toyota Corolla to them for service. The first time was for a leak in the exhaust flex pipe. Being somewhat mechanically-curious (I'll stay away from saying inclined), I thought about fixing it myself, until I saw the nice amount of rust on the bolts on the exhaust system. The guys at the shop cut out the bad flex pipe and welded in a new one, and it's been good from then on. They had the car in and out quickly.Second time was due to more rust-related issues (brake hard lines rotted through). The t... read more
Great professional service. This was by far the fastest I have had an inspection done. I showed up without an appointment and they still managed to get me in and out in less than an hour.No work had to be done but I feel confident in saying that if ever there was a need this would be the place to go.Would/will recommend this place to friends/family in the area.
We fully trust their professional opinions about any of our four cars.
Business response:
Thanks again for your business!
Japanese Auto Masters customer service was excellent as always
Business response:
Thanks again!
Outstanding customer service and quality of work. The only place I trust to bring my vehicles.
Business response:
Your great feedback is very appreciated!
The moto on the repair ticket says "Quality Repairs By Technicians Who Care". The staff at J.A.M.constantly lives up to this moto. We have be taking our cars to this shop for 8 years now and have been completely satisfied with each visit. We have never had to return because the work was not done properly. Additionally, when I recenty went to the shop after being released from a lengthy hospital stay, Tommy - Cindy - Dennis and even the mechanic that works on our cars all came out to see how I was doing and did so in a genuin... read more
Business response:
Thank you for taking the time to leave such positive feedback!
excellent in all respects
Business response:
Thanks!
Always excellent; fast, in and out with great service
Business response:
Thanks again for being such a devoted customer!
excellent service. always striving to satisfy the customer.
Business response:
We always try to to satisfy our customers, thanks for the feedback!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.