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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Anonymous S.'s profile image
Anonymous S. 
12 years ago

Reliable and honest!! 

Business response:

Thanks! 

Bill B.'s profile image
Bill B. 
12 years ago

My two experiences have been very positive. Dennis is straight forward, knowledgeable and pleasant. Your prices seem to be fair and reasonable. My work has been done efficiently. You're very conveniently located for us. I plan to continue to use your services as needs arise and have encouraged my spouse to do the same. I like that you all do a quick inspection on my car to see you can spot any problems or maintenance needs. 

Business response:

Thank you for the positive feedback! 

Anonymous S.'s profile image
Anonymous S. 
12 years ago

Honest people 

Business response:

Thanks 

Anonymous S.'s profile image
Anonymous S. 
12 years ago

Great work and service. I feel that I can drive with confidence after service and expect my car to last. 

Business response:

Thank you for the feedback. 

Tommie B.'s profile image
Tommie B. 
12 years ago

Always forthright and helpful. Highly recommended. 

Business response:

We appreciate all recommendations! 

Cindy F.'s profile image
Cindy F. 
12 years ago

Always the best service, love your new location and waiting area. 

Business response:

We are happy you like the new building! 

Christophe S.'s profile image
Christophe S. 
12 years ago

Fantastic service!! 

Business response:

THANKS! 

Mike S.'s profile image
Mike S. 
12 years ago

I was having A/C issues with my car, I was kept informed as to what the problem was and the system was back cooling in less than 2 hours. Thanks to Dave and everyone I am vey pleased with the service and I will be back. This was my first visit and the facility is wonderful. 

Business response:

Great to hear, glad you had a positive experience. 

Patrick J.'s profile image
Patrick J. 
12 years ago

OK, what are the chances of getting a $4,000+ repair bill on a 2006 Subaru and being happy? I can honestly say I could not be more pleased. The service included new head gaskets ( and EVERYTHING that goes with the ordeal), new timing belt, water pump, axle work, sensor replacement to name a portion of the effort. They were all valid service items done well! The communications are outstanding and I was informed at every step of what could be done and why. There was a consistent concern on their part for the costs involved and... read more

Business response:

Glad you were so pleased with the repairs and service! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.