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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Burton M.'s profile image
Burton M. 
on Birdeye

12 years ago

SAME GREAT SERVICE 

Business response:

Thanks for the positive Feedback. 

Joe A.'s profile image
Joe A. 
on Birdeye

12 years ago

Fast and friendly service. Terrific staff. 

Business response:

Thanks for the feedback! 

Francis S.'s profile image
Francis S. 
on Birdeye

12 years ago

What can I say....on time, great service, honest and fair price. A great place to bring the auto. 

Business response:

Thanks for your repeat business! 

Kari S.'s profile image
Kari S. 
on Birdeye

12 years ago

It's been a long time since I ran into a company that listened to customers and went out of their way to determine the issue I had with my vehicle. They get lots of return customers by not fixing something that isn't broken or guilting you into doing something you don't want to do. They help you decide benefits of fixing or not fixing. Refreshing! 

John C.'s profile image
John C. 
on Birdeye

12 years ago

Follow up was fantastic. thanks 

Business response:

We appreciate the positive feedback! 

Jim P.'s profile image
Jim P. 
on Birdeye

12 years ago

Never been disappointed with the service or pricing. Integrety througout. Rides available. They don't nickel and dime. 

Business response:

Thanks again for being such a loyal customer! 

William H.'s profile image
William H. 
on Birdeye

12 years ago

Honest assesment and fast service as always! Thanks, you saved my vacation. 

Business response:

Glad we were able to help! 

Peter T.'s profile image
Peter T. 
on Birdeye

12 years ago

On my most recent visit, the work requested was completed in a timely fashion and at a lower cost than I had expected. I've been a regular customer since 2006 and this is why: great service, fair prices and dependable honesty.I gave one of the "Refer a Friend" coupons to a coworker and she brought her car in while I was waiting for mine to be done. She ended up happy with the service she received, too! 

Business response:

Thanks again for the referral! 

Peter T.'s profile image
Peter T. 
on Birdeye

12 years ago

always great service and staff.i hope the proposed move works out okay.pete. 

Business response:

Thanks for caring! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.