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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Jaime P.'s profile image
Jaime P. 
13 years ago

Outstanding service,very friendly.I will definetely will come back for service or repairs. I would recommend Japanese Auto Masters without reservations. 

Business response:

Thank you for the positive feedback! 

Anonymous S.'s profile image
Anonymous S. 
13 years ago

The guys at JAM were amazing and quite knowledgable on every question I had for them even going above and beyond what they needed to to help me with my problems. I would have given them 5 starts but while I was there I was charged 18$ for them to tighten down one nut, was neverinformed that they would charge me for that when I got my bill and it was 2 times what I had originally thought. It's just me but I honestly don't think I should have been charged for them to tighten a simple nut. With this said I will still be returni... read more

Anonymous S.'s profile image
Anonymous S. 
13 years ago

honest and dependable every time 

Business response:

Nice to hear! 

Anonymous S.'s profile image
Anonymous S. 
13 years ago

You guys are always so helpful and understanding. You know most customers by name, which is awesome. The quality is excellent and the price is fair. Keep up the good work! 

Business response:

Great to hear, we love the nice feedback! 

Andrew F.'s profile image
Andrew F. 
13 years ago

Outstanding job, done on tme and within the estimate. 

Business response:

Thank you for the feedback. 

Anne L.'s profile image
Anne L. 
13 years ago

The usual great experience, this time for an oil change and state inspection. 

Business response:

Thanks! 

Courtney Z.'s profile image
Courtney Z. 
13 years ago

They are ALWAYS fast, friendly and affordable! Got an oil change and a state inspection yesterday for only 60 bucks and less than an hour! The owner drove me to the mall and picked me up when my car was done! First class service with a smile! Im Glad I ditched my Mercedes and got a Lexus! :) 

Business response:

Thank you for the praise. 

Barbara W.'s profile image
Barbara W. 
13 years ago

I was seen promptly for my car problem and the work was done quickly and well! As always. 

Sarah C.'s profile image
Sarah C. 
13 years ago

After having been told by Toyota dealership service center that our car needed a new motor and that it wasn't financially adviseable to repair it ~ we consulted Mr. Potter & his team for a 2nd opinion. Best decision we've made since we purchased the vehicle ! Turns out our vehicle did need some repairs but, thankfully, the motor was not the problem. Mr. Potter & his team located & repaired the problem & our vehicle runs like brand new !! Mr. Potter kept us informed all along the way by telephoning us with regular detailed pr... read more

Business response:

We are so glad you were happy with the service we provided! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.