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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding service,very friendly.I will definetely will come back for service or repairs. I would recommend Japanese Auto Masters without reservations.
Business response:
Thank you for the positive feedback!
The guys at JAM were amazing and quite knowledgable on every question I had for them even going above and beyond what they needed to to help me with my problems. I would have given them 5 starts but while I was there I was charged 18$ for them to tighten down one nut, was neverinformed that they would charge me for that when I got my bill and it was 2 times what I had originally thought. It's just me but I honestly don't think I should have been charged for them to tighten a simple nut. With this said I will still be returni... read more
honest and dependable every time
Business response:
Nice to hear!
You guys are always so helpful and understanding. You know most customers by name, which is awesome. The quality is excellent and the price is fair. Keep up the good work!
Business response:
Great to hear, we love the nice feedback!
Outstanding job, done on tme and within the estimate.
Business response:
Thank you for the feedback.
The usual great experience, this time for an oil change and state inspection.
Business response:
Thanks!
They are ALWAYS fast, friendly and affordable! Got an oil change and a state inspection yesterday for only 60 bucks and less than an hour! The owner drove me to the mall and picked me up when my car was done! First class service with a smile! Im Glad I ditched my Mercedes and got a Lexus! :)
Business response:
Thank you for the praise.
I was seen promptly for my car problem and the work was done quickly and well! As always.
After having been told by Toyota dealership service center that our car needed a new motor and that it wasn't financially adviseable to repair it ~ we consulted Mr. Potter & his team for a 2nd opinion. Best decision we've made since we purchased the vehicle ! Turns out our vehicle did need some repairs but, thankfully, the motor was not the problem. Mr. Potter & his team located & repaired the problem & our vehicle runs like brand new !! Mr. Potter kept us informed all along the way by telephoning us with regular detailed pr... read more
Business response:
We are so glad you were happy with the service we provided!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.