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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Elayne W.'s profile image
Elayne W. 
on Birdeye

12 years ago

You are the best! I have taken my vehicles to Japanese Auto Master for two decades, and have never been disappointed. Thanks! Elayne 

Business response:

Thank you for you repeat business! 

Paul B.'s profile image
Paul B. 
on Birdeye

12 years ago

There is no better service for family vehicles in the state of Virginia. 

Business response:

Thank you for your business 

Sheila H.'s profile image
Sheila H. 
on Birdeye

12 years ago

Always excellent, friendly service you can trust!! 

Business response:

Thanks for the kind review! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

I always have good luck with Japanese Auto Masters repair work, and this job was no exception. They are a bit pricey, but the work is always fast and very professional. I will definitely go back if it's something I can't fix myself. 

Business response:

Glad you were happy with the service! 

Cathy Y.'s profile image
Cathy Y. 
on Birdeye

12 years ago

Just in for routine maintenance this time ... fast, efficient and honest is the best way to describe the folks at JAM. Cannot recommend them enough -- once you experience the difference, you'll never go back to that dealership! 

Business response:

Thank you for taking the time to leave such positive feedback! 

Cindy F.'s profile image
Cindy F. 
on Birdeye

12 years ago

Always can find the problem and fix in timely manner 

Business response:

Thanks for the positive review 

Jeannette B.'s profile image
Jeannette B. 
on Birdeye

12 years ago

Great dependable service / Excellent staff / very professional - treat your car as if it was their own 

Business response:

We appreciate you taking the time to leave the positive feedback. 

Mike B.'s profile image
Mike B. 
on Birdeye

12 years ago

My family and I have been using JAM for over 15 years and have always been satisfied with their great customer service and quality workmanship. Dennis and Tom are great service managers and have always provided me fair and honest service assessments. They are the kind of auto shop you trust working on your automobile. 

Business response:

Thanks again! 

Lee G.'s profile image
Lee G. 
on Birdeye

12 years ago

Problem corrected. Trustworthy Advise. Free Coffee. 

Business response:

Glad you are happy! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.