This profile has been claimed by the business owner or representative.
Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed new brakes and an oil change. I got there around 8:00 a.m. Everything was done by 10:00 and was $100 less than I expected. I never go anywhere else.
Business response:
Thanks for the positive feedback
The only place I will take my Lexus
Business response:
Great to hear!
It was recommended during my annual inspection that my Toyota Camry needed a new master brake cylinder. Upon closer examination it was determined that it was only my brake callipers that needed adjusting/fixing... The honesty and professionalism shown by Japanese Auto Masters helped me save money and be safe !
Business response:
This is great to hear and we appreciate you taking the time to leave this review!
Been comng here for over 10 years. My cars don't go anywhere else.
Business response:
Thank you very much for the continued trust in our business while maintaining your vehicles. We really do appreciate your business.
Always a great job; on time; professionally done; courteous service; right price; good advice. What more can you ask for?
Business response:
It gives us great pride to hear the positive feedback from another great customer.
When I called to say I was running a little late and unable to pick my car up at 5:00 PM, they said no worry, they would stay until I got there.
Business response:
Glad we could accommodate your needs!
I honestly don't know how I could receive any better service than I do from you guys. Your diagnostic approach is always correct, the work is completed on time, the price is quite fair, and I feel I can trust you. Thank you.
Business response:
We truly appreciate you taking the time to leave such positive feedback, thanks again!
Although they didn't actually perform any work on my car, they have helped me through the process of identifying and fixing my old Datsun in a time when old cars are avoided because of the labor and knowledge required to do the work. Thanks for the help troubleshooting!
Business response:
No problem, glad we were able to assist you.
I thank God for having a shop that provides such excellent service, whether for repairs or regular preventative service. I have every confidence that the work performed by J.A.M. exceeds all others, including some dealers, at a price that is very competitive.The Staff is very professional, friendly and helpful. My questions were answered in detail about the work needed to my vehicle.Thank you again Japanese Auto Masters. Constance S
Business response:
We appreciate the kind feedback!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.