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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really great, fast, and reasonable
Business response:
Great to hear!
Trustworthy and You feel as comfortable knowing that they are NOT going to rip you off
Business response:
Thank you for the kind review!
Service advisor provided excellent input to evaluate seriousmess of electrical issue. When car was brought to shop, service was prompt with good explanantions of what was done and why.
Business response:
Thanks for the positive feedback.
I was told my brakes would be replaced within 3 hours and you did it! Very helpful to me since I need to wait during my service appointments or rent a car for the day. Thanks for doing a great job!
Business response:
We are happy we were able to accommodate you in a timely manner.
I have taken 3 different vehicles here over the last 8 years or so (toyotas and lexus)and I have always experienced great customer service from every member of the staff. They are honest, take the time to really listen and explain the issues. They even tell me what I don't need to do right away but also which things I should do together to be the most time/cost efficent. It is easy to get an appointment, usually the next day, and my car is always clean when I get it back- usually with some nice token of appreciation like a b... read more
Business response:
We greatly appreciate the positive feedback!
THANKS YOU GUYS ARE THE BEST.
Business response:
THANK YOU!
Just want to say thanks again For fixing my ac unit. You all did a great job as usual. I'll keep coming back to you guys. & I'll keep referring people to you. You're the best shop in the Hampton roads area.
Thanks again for taking such great care of my car. You finished faster than I could have imagined.
Business response:
Glad to hear !
I couldn't have asked for better. The service was very professional and still friendly. Their honesty has made me a customer for life. I went in thinking I would need a major service and it turned out to be something so minor I wasn't even charged. I have already recommended Japanese Auto Masters to my family and will continue to let people know about their quality of service.
Business response:
We are so pleased to have you as a new customer and we look forward to to providing all of you auto needs in the future.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.