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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Robert M.'s profile image
Robert M. 
13 years ago

Really great, fast, and reasonable 

Business response:

Great to hear! 

Anonymous S.'s profile image
Anonymous S. 
13 years ago

Trustworthy and You feel as comfortable knowing that they are NOT going to rip you off 

Business response:

Thank you for the kind review! 

Rick F.'s profile image
Rick F. 
13 years ago

Service advisor provided excellent input to evaluate seriousmess of electrical issue. When car was brought to shop, service was prompt with good explanantions of what was done and why. 

Business response:

Thanks for the positive feedback. 

Kate B.'s profile image
Kate B. 
13 years ago

I was told my brakes would be replaced within 3 hours and you did it! Very helpful to me since I need to wait during my service appointments or rent a car for the day. Thanks for doing a great job! 

Business response:

We are happy we were able to accommodate you in a timely manner. 

Brigid K.'s profile image
Brigid K. 
13 years ago

I have taken 3 different vehicles here over the last 8 years or so (toyotas and lexus)and I have always experienced great customer service from every member of the staff. They are honest, take the time to really listen and explain the issues. They even tell me what I don't need to do right away but also which things I should do together to be the most time/cost efficent. It is easy to get an appointment, usually the next day, and my car is always clean when I get it back- usually with some nice token of appreciation like a b... read more

Business response:

We greatly appreciate the positive feedback! 

Fred D.'s profile image
Fred D. 
13 years ago

THANKS YOU GUYS ARE THE BEST. 

Business response:

THANK YOU! 

Clarence X.'s profile image
Clarence X. 
13 years ago

Just want to say thanks again For fixing my ac unit. You all did a great job as usual. I'll keep coming back to you guys. & I'll keep referring people to you. You're the best shop in the Hampton roads area. 

Laura M.'s profile image
Laura M. 
13 years ago

Thanks again for taking such great care of my car. You finished faster than I could have imagined. 

Business response:

Glad to hear ! 

Amanda B.'s profile image
Amanda B. 
13 years ago

I couldn't have asked for better. The service was very professional and still friendly. Their honesty has made me a customer for life. I went in thinking I would need a major service and it turned out to be something so minor I wasn't even charged. I have already recommended Japanese Auto Masters to my family and will continue to let people know about their quality of service. 

Business response:

We are so pleased to have you as a new customer and we look forward to to providing all of you auto needs in the future. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.