Japanese Auto Masters's cover image
Claimed

This profile has been claimed by the business owner or representative.

Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Eileen G.'s profile image
Eileen G. 
on Birdeye

12 years ago

As always you provided us with excellent service! 

Business response:

Glad you are continually pleased with the service we provide. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

Professional atmosphere. No pushy sales, but make sure you are aware of necessary maintenance. A+ 

Business response:

Great feedback, thank you so much! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

Japanese Auto Masters has always provided me with good service and they have always been very pleasant to talk to. 

James W.'s profile image
James W. 
on Birdeye

12 years ago

Dropped my car off at 8:00 for a state inspection & oil change and it was done by 10:00 

Business response:

Glad you were pleased with the service! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

As usual Japanese Auto Masters did a great job. I was suprised that it took as long as it did. I dropped the vehicle off early Monday morning but the vehicle was not ready for pick up the next morning. I feel like this repair should not of taken this long and did not really get a good explaination as to way it did. 

Charleen V.'s profile image
Charleen V. 
on Birdeye

12 years ago

As always, you were efficient, courteous and reasonably priced. Thanks for all you do. 

Business response:

Thank for continuing to be a great customer! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

i always get nervous when i have to take my car to the shop. i know nothing about cars and i'm always afraid the mechanic will take advantage of that...this was not the case at Japanese Auto Masters. everyone was so nice and extremely helpful! they were able to look at my car, diagnose the problem, and order the necessary part the same day that i dropped my car off and my car was ready the very next day (even though i knew they were very busy)! they were able to tell me exactly how much it would cost to fix the problem. ther... read more

Business response:

We are so happy that we have gained you as new and returning customer. We look forward to servicing your vehicles in the future! 

Cindy F.'s profile image
Cindy F. 
on Birdeye

12 years ago

Always great service and fixed the problem 

Business response:

Thanks again for the opportunity to service your vehicle. 

Dennis S.'s profile image
Dennis S. 
on Birdeye

12 years ago

As always the service was excellent. 

Business response:

Thanks again! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.