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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,017 reviews
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Tim C.'s profile image
Tim C. 
5 years ago

Don't waste your money I ordered two items for my truck. One was 116.99 and the other part was 26.99. I received the package from fed ex. When I received the delivery I immediately noticed the box was very damaged, it was so bad it was taped up to keep the sides from completely coming apart. I opened the box to find the 116.99 item missing. I first assumes it was a fed ex problem but when I looked at the shipping label the ship weight was 10lb, the weight of the item received. The missing item weighed 7 lbs. I was charged fo... read more

Charlie S.'s profile image
Charlie S. 
5 years ago

JEGS Performance is a scam They say they have products in stock when they're really on back order with no ETA. They'll just take your money wont respond to emails or phone calls and will ignore you. PayPal and credit card banks should black list their company from scamming other people. 

JOHN J.'s profile image
JOHN J. 
5 years ago

No customer service. Inaccurate product availability. Bad return policy I ordered a simple face shield that I needed for an upcoming driving event. Website showed product in stock and available to ship within 24 hours. As soon as I placed order, it showed as backordered. No way to cancel the order through the web site. Tried calling and could not get through. Two days later I got an email informing that product would ship in 3 weeks. Too late for my needs. I requested to cancel order via return email to customer service and ... read more

Darryl A.'s profile image
Darryl A. 
5 years ago

Non existant customer service. I ordered a gear linkage kit then a Hurst shifter to match. The two orders arrived very quickly. The gear linkage kits was excellent but the other box which was suppose to be a shifter was some one elses used linkages(junk). I've had one email reply asking for a photo and no replies to five emails since. I have bought items from Jegs for over twenty years without problems but this will be the last time they get any money from me. Show more 

Vance R.'s profile image
Vance R. 
5 years ago

Waste of time and money! After waiting over a month the parts I ordered finally got here and guess what, they didn't fit! Even after hours of waiting on the phone to order them with a live person to make sure that would not happen! Customer was an insult to any level of intelligence. Will not be taken by this place again! 

Frank W.'s profile image
Frank W. 
5 years ago

Dumpster juice Ordered June 26 got July 1st. Bent n both corners on hinge side and even popped a river out. To f... n lazy to check their inventory. 100% cost satisfaction BS. Your crap u responsible to take care of this your a... W/ no integrity or cojones to put people first and when we got to come back out of our pockets to send this garbage back to your dump. To get it looked over and maybe get some more crap to replace the s... U sent me. I work to hard for shi. Y people to buy your dumpster juice. U sux Show more 

Luis R.'s profile image
Luis R. 
5 years ago

Terrible customer service People, after two months waiting for a part that never came, i got out with my money back, hallelujah, sorry for those who are still waiting for parts or money return, something happened to jegs, it wasn't like that before, there's no customer service and they are selling parts that don't have, they have good price parts but it's not worth it, if you are looking for a heart attack, order from JEEEEGGGGSS Show more 

Vod L.'s profile image
Vod L. 
5 years ago

Terrible As of the other reviews stated; this is a terrible company. Purchased chrome bed rails for my truck, haven't heard a word for a month. I call and get the run around. So one month and and week later finally got the bed rails... and to be a surprise; the bed rails was the wrong color and size. Now I have to return with a 15% restocking fee. Ridiculous! 

JOHN D.'s profile image
JOHN D. 
5 years ago

Poor communication On Monday I ordered 2 items. The site said they would ship on Thursday. The following Monday I went to the website to check the status. It said "backordered". There had been no emails from the company to indicate this, but there were a dozen spam messages. The website offered no way to cancel the order. I called the customer service line and got busy signals 3 times. When I finally did get through, I was put on hold for almost an hour, all the while listening to an annoying prerecorded message touting "Gre... read more

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,017 reviews. 

When is JEGS Performance open?

JEGS Performance is open now. It will close tomorrow at 12:00 a.m.