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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,016 reviews
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Michael C.'s profile image
Michael C. 
4 years ago

Poor service and returns with poor products. I bought two intake manifolds for my 1996-2002 Chevy 5.7 Vortec brand new engines, both intakes let water get threw them into the oil in the engines, I contacted JEDS and they refused to warranty them al tho there is a year warranty on them and I only had them for three months, water got in the engines the very first time the engines were ran. We thought it may be the gaskets so we installed a better gasket than what came with intakes and they still leaked. Save your money and go ... read more

Frank M.'s profile image
Frank M. 
4 years ago

Worst experience ever, stay away! I got the shipping info for a 7500$ international order. The FedEx link supplied turned out to contain an invalid tracking number. Two days after forecasted delivery date, I wrote an Email. No response. Support only works vie telephone or FAX!, welcome to the 80s. Email support... not available. Calling from abroad, 2$ per minute, 15 minutes of holding in the line. What a crappy support. Please avoid this company. 

Melanie E.'s profile image
Melanie E. 
4 years ago

Terrible service Order a gasket from them. Paid -have copy of invoice and draft from our bank account. Item was supposed to have been here within a week. Month #2 no part, no refund, and a constant run around when we call or email. "You reached the wrong dept. We don't deal with that" Common sense and good customer service would transfer you to someone who does! Tip for consumers:Use Amazon, Ebay, napa, eurozone. JEGS is not the company it once was. Products used:Couldn't use gasket. Never shipped. They canceled order withou... read more

GREG L.'s profile image
GREG L. 
4 years ago

The worst Ive never been so mad. A 2nd transmission install and its mothers day. Your products are junk and your customer service is horrible. If I could give 0 stars I would. Never buying from them again and hope you dont either. They wont pay for labor, extra parts, fluid, nothing... The scum of auto parts. Im pretty sure they sent me a reman trans and I paid for new... Awful awful awful. Tip for consumers:Don't..everything is garbage and possibly second hand.. Customer service is atrocious...and they blame everything on y... read more

Lloyd M.'s profile image
Lloyd M. 
4 years ago

Most incompetent company in U.S. Spent $300 on a jack which was to be used to remove my transmission. 4 day shipping was indicated. 10 days have passed, and no item. Tried calling company from three states, Indiana, Florida, and New Jersey. Their phone system is shut off. Maybe they are filing for bankruptcy. I'm 61 years old and this is the worst company I ever used in my life. Don't buy anything from Jegs. Products used:Harbor freight tools which has exact same product on the shelf. 2000 lb transmission jack Service Value ... read more

Don C.'s profile image
Don C. 
4 years ago

Don't waste your money go to SUMMIT RACING They do not go the extra mile after the sale. I bought a Holly carburetor it had a problem with the electric choke from day one. They sent me replacement part and told me don't worry it has a 1 yr warranty. I tried to get it exchanged for another one just like it. I was told it only had a 90 day warranty and it was past 90 days. I ask if they could help out that I am having to pay the labor for installation, I was told by customer service they do not help customers after warranty en... read more

John D.'s profile image
John D. 
4 years ago

Jegs robbed me and has the worst return and exchange service I have ever seen I got a new fuel pump and regulator from jegs regulator was unusable an the pump worked for 15gl of 93 pump gas an they are giving me a hard time about exchanging for a working pump an regulator I will never order from jegs again worst service ever very pissed off about this you will see message from me in more thin 1 place about this either give me my money back or working parts I ordered so far jegs robbed me of my money an parts Tip for consumer... read more

Mike M.'s profile image
Mike M. 
4 years ago

First and last Jegs order. I order 4 new tires on Jan 3rd and Jegs pays themselves from my Visa the very next day. Who does that? After a month I call them to see where my tires are at and they tell me they've been discontinued. So I ask if anyone was ever going to notify me of this and I want my money back. They put me on hold and the next guy gets on and says "so you're looking for something comparable to the Toyo's?" I say "comparable, according to who, you?" I tell him to put my $600 back on my credit card and he leaves ... read more

Damon Y.'s profile image
Damon Y. 
4 years ago

Do not buy from JEGS! They don't send product on time The Customer service is horrible. They tell you one thing and don't do it. I ordered products were supposed to be here in 3 to 5 days and now they tell me it's going to be a month out and they won't return my money. Horrible service. 

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,016 reviews. 

When is JEGS Performance open?

JEGS Performance is closed now. It will open at 8:00 a.m.