JEGS Performance

John Z. 

on SiteJabber

5 years ago

A refund over six months and still waiting Waiting six months for a refund that they are absolutely in capable of performing blaming it on everybody else but themselves, I have called at least if not more than a dozen times still to no prevail, obviously tell me they don't care. I would not buy or recommend doing business with this company. I was told I would be called back multiple times, and most of those times I was not called back. And this was over a damaged part Show more 

Curtis W. 

on SiteJabber

5 years ago

Jazz customer service just wanted to get your money for part I know they don't have apartments stock And then once they said Paul said they don't send all the parts they didn't want you to wait five or six days so they can do research why you can go get stuff from other places much cheaper there's money hungry. I would not recommend anyone to purchase anything from JF because this honest people and they just money hungry 

Tom L. 

on SiteJabber

5 years ago

Pitiful customer service Had a new Jegs motor that I had installed in my 1948 Chevy pickup fail at 1100 miles. Jegs sent a replacement motor, had it installed and the bad motor was sent back to Jegs warranty company. They were supposed to pay $50 per hr. For replacement motor install. Had to call them numerous times(usually put on hold for crazy amount of time)to check on stutus of my warranty claim. After weeks of not hearing anything, was finally able to speak with a person and was told they wouldn't honor the warranty. Th... read more

Rick D. 

on SiteJabber

5 years ago

Bad Experience I placed an order of 4 small things and a set of taillights. The small items arrived quickly. I ordered the taillights on 10-14. It is 12-09 today and I still have not received the taillights and finally cancelled the order. On the first call we were told the expected 10-28 arrival date was a mistake and it was actually 11-28. On the second call we were told it would be 11-30. The third call consisted of then telling us the lights had shipped out that day and would be by me soon. Today we called once again and... read more

alexis i. 

on SiteJabber

5 years ago

Jegs performance really it should be 0 stars Worst site to order don't order from this site i order 3 different packages never got even one of them Called like one or two weeks after not getting the package said it was delivered never even got it they tried to find out what happened fed ex called me apologizing and telling me to call back the company to get my refund or get a replacement got sick for a bit tried calling them back when i got better said they could do nothing about it would not ever order from this site again ... read more

Anthony H. 

on SiteJabber

5 years ago

Bad customer service These people don't even know what they're saying or doing. I had purchased headers Nov 24,2020 and it's now 9 days later with no order status. I give Jegs a call and they had told me that they've cancelled my order a day prior without letting me know or even bothering explaining why they did... 

Ken H. 

on SiteJabber

5 years ago

False advertising Ordered a rectangle stainless steel overflow bottle. Was shipped a round one. Complained and the girl said that the pics in the catalog are only representative and what i get may or may not look like the pics. Why would anyone shopping for their custom car not care about what it looks like, must be just me. She said she'd send a return label but two trips to town and my time would be more than the sixty bucks I paid which i'm sure they're counting on. I opened the package and checked the tank and only the c... read more

Joseph E. 

on SiteJabber

5 years ago

Back-ordered products still ship immediately? I placed an order from jegs on August 3rd, and I have received delay after delay from jegs. However their website still shows new orders will ship from the manufacturer in about a week (a lie). Every day, the shipping date moves by a day, but the manufacturer has told me directly it won't be shipped until December. That's not stopping jegs from taking new orders under the false pretenses of near shipping dates.. Show more 

M J. 

on SiteJabber

5 years ago

International order Jegs are easily the WORST company I have ever dealt with in the States. I spent $600 and told my order would ship in 2 to 3 days, after 4 months Paypal recovered my money.