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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,017 reviews
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Nikolay M.'s profile image
Nikolay M. 
5 years ago

Order never shipped, false order status I have an order placed on Jan20 and few days later was marked as shipped on the status page. On Jan 27 received email order is on back order for March. Very unreliable seller, avoid! Tip for consumers:AVOID Products used:never received a product from JEGS Service Shipping Show more 

Brian H.'s profile image
Brian H. 
5 years ago

Someone else's return-part damaged Derale electric fan/shroud I received was an obvious previous return from someone else (hardware bag was torn open and parts missing) that they stuck me with. Grill of fan had broken pieces and a full crack where the fan motor mounts. Also the second time they failed to give me an invoice. Tip for consumers:Don't buy from Jeg's (I'm going back to Summit Racing). If you do, make sure part is not damaged and not someone else's return. And make sure they send you an invoice. Products used:Have... read more

Business response:

Hi, Brian. I am sorry to hear you received a used product. We have sent you a private message to work through this issue with you. 

Harold W.'s profile image
Harold W. 
5 years ago

Very poor customer service. Spend thousands of dollars in Parts only to be lost in transit and nobody could tell me where they were at or when they would arrive and when they did they were the wrong parts! When customer service was contacted they were extremely rude and threatened to block me when I talked back to them, Mike the supervisor was very condescending and I had to explain to him how a flexplate worked and that you can't cut the teeth off of them. Tip for consumers:Make sure you are very specific, and bow down to t... read more

Jjs J.'s profile image
Jjs J. 
5 years ago

Never try this site Frist and last time ever trying this place every upset and disappointed I called frist to make sure that they had the part I was ordering in stock because I didn't want to buy them then something happened and they hold your money 3-5 business days the guy I spoke to confirmed that it was in stock so I placed the prefer. 3 days later get a email saying it was discontinued now already waiting 3 days I have to wait 3-5 business days to get my money back I don't recommend anyone to this site Ps. They didn't e... read more

Madison R.'s profile image
Madison R. 
5 years ago

Just not happy 83346286 I was happy when my order showed up. The exhaust on my truck is falling off and desperately need some help. The first box showed up on my porch with all the pipes. No hardware? I wasn't sure so I waited for the rest to show up. As to my surprise headers were good all the parts came that went with the headers. Mufflers just what I was looking for, still no hardware such as clamps and hangers. I made a call to Jegs told them the order was incomplete. They said we will make it right. Three weeks now stil... read more

Michael d.'s profile image
Michael d. 
5 years ago

Bogus satisfaction guarantee WE have a real problem! I placed an order for over $2000 on November 24,2020. Thus far, this order has been screwed up at least three times now by this Melanie LaCount with the last one being within the last couple of days. I have been lied to with regard to delivery dates for my rear wheels and for my aluminum wire looms which were both supposed to be sent out in early December Per the conversation I had with one year service staff; I received a notice from this Melanie on 12/30/20 advising me t... read more

James J.'s profile image
James J. 
5 years ago

Would you be interested in waiting months for your parts? Call Jegs now! Ordered parts from Jegs over a month ago. Everything was in stock ready to ship and after calling in 5x to customer service talking to numerous managers including Chris Hannah, I'm being told my parts were sold from under me due to a processing error on their part and now backordered with no eta. I noticed they have also now fraudulently edited my order date to show that my order was placed only 5 days ago. Sketchy. They will take your money with ease, ... read more

Ken S.'s profile image
Ken S. 
5 years ago

Ordered Twice; Epic Fail Twice I've ordered twice from Jegs. (Shouldn't it be "Jeg's"?) Order #1 - They charged me the wrong sales tax - more than double what it should be. It is super easy to verify someone's correct tax; all you need is their address. This is the only business I know of that can't get it right. After two phone calls trying to take care of it, in which both individuals told me they couldn't fix it but knew who could, nothing has happened, and it's been more than a week. Order #2 - I ordered a Jegs-brand aut... read more

Anthony b.'s profile image
Anthony b. 
5 years ago

Replacement The worst site to order don't order, they don't even answer the phone worst experience ever don't order JEGS only site that I did not get my order from every other site I've ordered I've got my stuff except this one and before I even told jegs about it I also sent fed ex a message saying that I never received my package 

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,017 reviews. 

When is JEGS Performance open?

JEGS Performance is open now. It will close tomorrow at 12:00 a.m.