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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great customer service and like they were able to give me a transportation to my office.
Excellent customer service. Omar, our salesperson, was very helpful. and very knowledgeable. took the time to explain things on the vehicle and helped us set up set up everything on the truck. we had a great experience with Joe Myers Ford..
Business response:
Your positive experience with us means a lot, and we are so glad to hear that Omar made such a great impression. It is wonderful to know he took the time to walk you through the vehicle and help get everything set up on your new truck. That kind of attentive, knowledgeable service is exactly what we strive for. Thank you for choosing Joe Myers Ford, and we hope to see you again down the road!
I would like to thank Anthony and John. Ford Myers Ford team for my ride
Business response:
We are grateful for the kind words, Adriana! It's great to hear that Anthony and the team made your experience a positive one. We will be sure to pass along your thanks to them. Feedback like this means a lot to the whole team.
Tomas was honest and straightforward throughout the entire process. He never misled me, took great care of me, and I truly appreciated it. As soon as I drove the vehicle back to Beaumont, people started complimenting it, and I immediately began referring them to Tomas. When my fiancée or I are ready to purchase our next vehicle, we’ll definitely go back to him.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that Tomas provided you with honest and straightforward service from start to finish. The fact that your new vehicle is already turning heads in Beaumont and bringing in referrals speaks volumes. We look forward to welcoming you and your fiancée back when the time comes for your next purchase!
I had the pleasure of working with Keith his costumer service is excellent! He made me feel confident that my vehicle was in good hands. I appreciated the communication & updates took a lot of my anxiety away . Thank you for getting my car back to me so quickly she’s running like new. I will absolutely be back for any future repairs.
Business response:
Thank you for your review! It is wonderful to hear that Keith provided you with such attentive service and kept you informed throughout the process. We know how stressful it can be to be without your vehicle, and we are glad the communication helped put your mind at ease. We look forward to seeing you again for any future service needs!
Joe Myers Ford has been my go to for all of my vehicles. Never had any issues with the service provided.
Business response:
Thank you for sharing this! It means a lot to know that we have been your go-to dealership and that every visit has been a positive one. We look forward to continuing to take care of you and your vehicles for many more years to come.
Great experience. I was able to do everything from the house. They sent me all the documents, and I signed them using my laptop. They even delivered the car and showed me how to use everything. Then they connected my phone, and even made it work as a key so if I have my phone I don’t need keys! Then they took my old truck as a trade. This was so much better than waiting around a dealership to do paperwork.
Business response:
We are glad to hear your car buying experience was such a smooth one! The convenience of handling everything from home, from signing documents to having the vehicle delivered right to your door, is something we truly aim to provide. It is great to know the team took the time to walk you through all the features and even set up your phone as a key. We appreciate you sharing your experience, and we hope you enjoy your new vehicle!
Alex, my Customer Service rep, provided excellent service. He kept me informed on a daily basis as to the status of my extended warranty claim and the repairs to my vehicle.
Business response:
Thank you for sharing this wonderful feedback! It is great to hear that Alex kept you well informed throughout your extended warranty claim and repair process. Consistent communication makes a real difference, especially when your vehicle is in the shop, and it sounds like he delivered exactly that. We will be sure to pass along your kind words to him and the rest of the team.
The team was helpful and supportive throughout the buying experience. The team stayed late into the night to complete my deal meeting my needs.
Business response:
Thank you for taking the time to share your experience, Herman. It means a lot to hear that the team went above and beyond to make sure your deal came together, even staying late to get it done right. That kind of dedication is exactly what we aim for, and we are glad it made a difference for you. We hope to see you again whenever you need us.
Joe Myers Ford has a 4.5 star rating with 19,533 reviews.
Joe Myers Ford is closed now. It will open at 9:00 a.m.