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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Another chance given, another successful ,out of this world customer service experience given. I can’t thank the team of professionals at Joe Myers Ford enough for helping my family find the perfect vehicle for my situation. I highly recommend this dealership team because of the convenience and attention to detail that has been displayed over multiple deals.
Business response:
Your positive feedback truly means a lot to us, and we are so glad to hear that your family found the right vehicle. Knowing that the experience felt convenient and that our team's attention to detail made a difference across multiple visits is something we take great pride in. We look forward to continuing to be a resource for your family for years to come, and we appreciate you taking the time to share your kind words and recommendation.
Another great service experience. They were able to diagnose and get the part the same day. They had an Uber take me home and bring me back once the service on my car was complete. I will definitely go back.
Business response:
Thank you for your review, and for taking the time to share your experience with us. It is great to hear that our team was able to diagnose the issue and source the part all in the same day. We also appreciate you mentioning the transportation arrangement. We want to make sure the service process is as convenient as possible for our customers. We look forward to seeing you again!
Everyone we dealt with was very professional. It was a good experience. They did not pressure us as we negotiated. I would recommend Calvin to anyone looking to purchase a vehicle.
Business response:
We are glad to hear that your experience with us was a positive one. It means a lot to know that our team made the process comfortable and pressure-free from start to finish. We will be sure to pass along your kind words to Calvin. Thank you for the recommendation, Steven, and we hope to work with you again in the future.
Took my truck for the first oil change, Don was very helpful and kind, I was scheduled for a drop off, but needed to wait instead, Don helped to speed up the process.
Business response:
We are grateful for you sharing this experience with us! It is great to hear that Don was able to accommodate your change in plans and help move things along so you could get back on the road. We will be sure to pass along your kind words to him. We look forward to seeing you and your truck again!
Greg Martin and Zimmerman were fantastic! !! I felt as if I was a superstar given gold star world class customer care. Since my recent experience I have referred a few of my family and friends to come check you guys out. Keep doing what you’re doing….JOB WELL DONE!
Business response:
Thank you for sharing such wonderful feedback about your experience with us! It means a lot to hear that you felt truly taken care of from start to finish. The fact that you have already referred family and friends speaks volumes, and we are grateful for your trust in us. We will absolutely keep doing what we are doing, and we look forward to welcoming your loved ones when they stop by. We are lucky to have customers like you!
My intention was to come and just look and inquire about the Bronco. I had previously test drove one. My Birthday present to myself was coming up at the end of August. Also the best time to buy!! Well, I end up getting it early. Thank you to Derrick, such a great person work with and to Reece who made changes go quick and smooth. I appreciate you guys 🙏🏾🙏🏾
Business response:
We are glad to hear that what started as a casual visit turned into such a great experience! It sounds like Derrick and Reece made the whole process comfortable and easy, which is exactly what we aim for. Treating yourself to a Bronco as a birthday gift is a wonderful decision, and we hope every drive feels like a celebration. Thank you for trusting Joe Myers Ford, and enjoy every mile in your new Bronco!
Great experience! ! Fast approval and great quality, low mileage vehicle at an unbelievable price!!! Thank you, Andrea in sales and Josh in finance!!!! 😎
Business response:
We are grateful for the kind words and so glad to hear your experience was a smooth one from start to finish! Finding a great vehicle at a price that works for you is exactly what we aim for, and it sounds like Andrea and Josh made the process easy and efficient. We will be sure to pass along your thanks to them both. We hope you are enjoying your new ride and look forward to seeing you again down the road!
The service department is super talented The keep you informed on everything concerning your vehicle's health issues Deon Berry works especially close with his customers.
Business response:
We are thrilled to hear about your experience with our service department! Keeping customers informed and up to date on their vehicle is something we take seriously, and it's great to know that came through during your visit. Deon will be happy to hear that his dedication to his customers made such a positive impression. Thank you for taking the time to share this, and we look forward to seeing you next time!
Very honest and accommodating gentlemen with a good product. Could not have been more pleased to do business with them. Company culture well apparent to me - solid, ethical and moral. I will definitely do business with these men again in the future.
Business response:
We are pleased to hear that your experience with us was such a positive one. Knowing that our team's honesty and commitment to doing right by our customers came through means a great deal to us. We take pride in building a culture rooted in integrity, and it is rewarding to hear that it was evident throughout your visit. We look forward to working with you again in the future and appreciate you taking the time to share your experience.
Joe Myers Ford has a 4.5 star rating with 19,535 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.