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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I have been buying vehicles for 25 years and this was by far the best service I have ever had. PJ was my salesman and couldn't have asked for better customer service. Reece in finance was awesome and then to top it off Demi who is what I would call a "Ford guru" spent 45mins with me ensuring I understand how to use all the features of the f-150 I bought. This team was invaluable to me and I hope Joe Meyers Ford continues to have people like this managing this store
Business response:
Thank you for sharing such a wonderful reflection on your experience with us. Twenty-five years of buying vehicles is a lot of perspective to draw from, and knowing this visit stood out as the best you have ever had means a great deal to our entire team. PJ, Reece, and Demi each bring something genuinely special to the table, and it is rewarding to hear how their individual efforts came together to make your purchase feel seamless and supported. Demi taking that time to walk you through every feature is exactly the kind of c... read more
When an inconvenience occurred, dealership did everything right to take care of my family and I.
Business response:
Thank you immensely for taking the time to share your experience, Mo. We understand that unexpected situations can be stressful, and we are truly glad our team was able to step up and make things right for you and your family. Knowing that we could turn a difficult moment into a positive one means a great deal to us. We look forward to continuing to serve you and your family in the future.
I was able to prevent unnecessary changes such as peeling off the Llumar tint to replace it, respray the bedliner (which was fine), but they never gave me the second key promised.
Business response:
Your thoughts are important to us, and we appreciate you taking the time to share your experience. We understand your frustration, and we regret that your expectations were not fulfilled. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can discuss this further.
Christian in service was great, very attentive, patient, & kept me posted on the progress the entire time, absolutely recommend him to everyone, 10/10
Business response:
Thank you immensely for sharing this, Noah! It is truly wonderful to hear that Christian made such a positive impression with his attentiveness, patience, and consistent communication throughout your visit. That kind of dedicated, customer-first approach is exactly what we strive for across our service team, and we are glad it showed during your time with us. We will be sure to pass along your kind words to Christian — feedback like this means a great deal to him and to us.
Great sale, warranty was limited timeframe No thank you one two three four five six words
From sales to service, Joe Myers Ford continues to be outstanding for all my vehicle needs. They’ve taken care of my family for 20+ years. They say what they can and will do with no xx, and they do it!
Business response:
Thank you for sharing this wonderful reflection on your experience with us. Twenty years of trust is not something we take lightly, and knowing that we have been able to serve your family across both sales and service means a great deal to our entire team. We believe in straightforward, honest communication, and it is truly rewarding to hear that has been your consistent experience. We look forward to continuing to be there for your family for many years to come.
Luis was awesome. He got our truck checked out and was no pressure when it came to the recommend vehicle maintenance. We ended up going with the recommendations. Great job Joe Myers Ford and kudos to Luis!
Business response:
Thank you for sharing this wonderful feedback! It is genuinely great to hear that Luis made the service experience comfortable and pressure-free while still ensuring your truck received the care it needed. That kind of honest, straightforward service is exactly what we strive for. We will be sure to pass along your kind words to Luis and the rest of the team!
Excellent, professional customer service and very clean, relaxing facility. Ask for Donavon Nicholas, service advisor, for your next appointment.
Business response:
Thank you for your wonderful feedback, Sherri! It is truly rewarding to hear that your experience reflected the high standards we strive to uphold every day. We are glad our facility provided a comfortable and welcoming environment, and we will be sure to pass along your kind words to Donavon. We look forward to continuing to serve you at your next visit.
Very good service, they come at your place to service your vehicle, especially electric vehicle
Business response:
We greatly appreciate your kind words and for taking the time to share your experience! It is wonderful to hear that our mobile service offering made things more convenient for you, especially for your electric vehicle. We are committed to providing service that fits your lifestyle, and feedback like yours truly means a lot to our team.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,852 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.