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Joe Myers Ford

4.6

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.613,642 reviews
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brendaalvarez155's profile image
brendaalvarez155 
7 months ago

It was our first time buying a new vehicle and Alexander Cerritos helped us a lot and answered all our questions. We are very satisfied with our purchase. 

Business response:

Thank you for sharing your experience with us! We're thrilled to hear that Alexander Cerritos was able to assist you during your first vehicle purchase and that you are very satisfied with your new vehicle. We appreciate your trust in us and look forward to serving you again in the future. 

Lillian Sanchez's profile image
Lillian Sanchez 
7 months ago

Great team work from sales to finance. I was expecting the process to be all but they made it happen quickly. 

Business response:

Thank you for your kind words about our team. We are thrilled to hear that you found our sales and finance teams to be efficient and effective in making the process quick for you. We look forward to seeing you for your first service visit! 

John's profile image
John 
7 months ago

flat repair. took 3 hrs nobody said anything about delays or workload until I went and asked. Somebody should have kept me informed of any delays without me having to chase them down. 

Business response:

Thank you for your feedback regarding your recent flat repair experience. We apologize for the lack of communication about the delays and understand how important it is to keep our customers informed. Your concerns are valuable to us, and we will address this issue with our team to improve our service. Please reach out to our Service Director, Aubrey Cook, at Acook@joemyersford.com to discuss your concerns further. 

MIDMIKE69's profile image
MIDMIKE69 
7 months ago

Aubrey is absolutely the best person Service was amazing , highly recommended for any ford service 

Business response:

Thank you for your kind words about Aubrey and our service. We are thrilled to hear that you had an amazing experience and appreciate your recommendation for service. We look forward to seeing you next time! 

cmtomme's profile image
cmtomme 
7 months ago

Luis was an amazing help and acted both professional and polite. I truly appreciated the convenient service offered including the ride to work and the vehicle drop off. 

Business response:

Thank you for your kind words about Luis. We are glad to hear that he was able to assist you professionally and politely, and that you appreciated the convenient service we offered, including the ride to work and vehicle drop-off. Your satisfaction is our priority and we look forward to seeing you again! 

rdhrachovy's profile image
rdhrachovy 
7 months ago

Joe Cortney is always so helpful. Takes time to explain the process in terms you can understand. 

Business response:

Thank you for your kind words about Joe Courtney. We appreciate your feedback and are glad to hear that he took the time to explain the process in a way you could understand. We look forward to your next visit! 

Shaneword11's profile image
Shaneword11 
7 months ago

Every time I go to Joe Myers it is a wonderful experience dealing with Elaine and her team! 

Business response:

We are so glad to hear that you had a great experience with Elaine and our service team! We look forward to seeing you next time. 

Edbid's profile image
Edbid 
7 months ago

Pam was great to work with. Appreciate the good service. People answer their phones. Thanks again. See you soon. 

Business response:

We’re thrilled to hear about your positive experience with Pam! Providing great service and being accessible is what we strive for. We look forward to seeing you again soon! 

Edbid's profile image
Edbid 
7 months ago

Professional staff. Kept me informed. Pam was helpful. Good overall experience during a stressful time. 

Business response:

Thanks for your amazing feedback! We're glad to hear that our team, especially Pam, made your experience smoother during a tough time. Your satisfaction means a lot to us! 

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.6 star rating with 13,642 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is closed now. It will open at 7:00 a.m.