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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Nick and Reece helped me land on a new truck and worked with me so that I felt happy and good about my purchase.
Business response:
Thank you for sharing your wonderful experience with us at Joe Myers Ford. We're thrilled to hear that Nick and Reece were able to help you find the perfect new truck and made sure you felt completely satisfied with your purchase. Their dedication to working with customers to ensure they feel confident and happy about their decision truly reflects our commitment to exceptional service. We appreciate you taking the time to recognize their efforts, and we're so glad we could be part of getting you into your new vehicle.
Did tire balance and rotation they did not adjust the air from front to back
Business response:
We strive to improve based on your feedback, and we understand your concern. Proper air pressure is an important part of complete tire maintenance, and we appreciate you bringing this to our attention. Your experience helps us ensure our service meets expectations for all aspects of tire care. Please reach out to our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can discuss this further and work towards a resolution.
I bought a 2026 Lariat and had the retractable bed cover transferred on to the new truck. The service writer took pictures of the cover before removing from my older truck and we discussed how would be the best way to proceed with the transfer of cover. When I was called a couple hours later the cover was done well and worked perfectly to my satisfaction.
Business response:
We are overjoyed to hear about your positive experience with the bed cover transfer on your 2026 Lariat. It sounds like our service team took great care in documenting the process with photos and discussing the best approach with you from the start. We're thrilled that the installation was completed efficiently and that the retractable cover is working perfectly to meet your expectations. Your satisfaction with both the quality of work and the quick turnaround time means everything to us at Joe Myers Ford. We truly appreciat... read more
Very pleasant experience, having recalls done and was notified at each step of the the process. Great communication by Joe my writer
Business response:
We are grateful to hear about your wonderful experience with our recall service. Your satisfaction means everything to us, and we're delighted that you found the process pleasant and well-managed. It's fantastic to know that our team kept you informed throughout each stage of the work, as clear communication is something we truly value. We're pleased that our service writer provided excellent support during your visit. Thank you for taking the time to share your positive feedback with us.
Smooth, easy process and the issues were correctly in a timely manner. Good customer service and communication.
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about the smooth and efficient process truly means a lot to us. We take pride in resolving concerns promptly and maintaining clear communication throughout every interaction. It's wonderful to know that our team's dedication to quality customer service made a difference for you. We appreciate you taking the time to share your thoughts and look forward to continuing to provide you with exceptional service.
Friendly and prompt. I had a great experience and it was fast. Communication was good and Don was very polite and friendly.
Business response:
We are absolutely thrilled to hear about your wonderful experience. Your feedback about our team's friendly approach and quick service means so much to us. We're delighted that the communication throughout your visit met your expectations and that our staff made such a positive impression with their courteous and welcoming manner. Thank you for taking the time to share your experience with us.
A pleasure to work with. Deal was great and the salesman was nice to deal with.
Business response:
We are delighted to hear about your wonderful experience with us. Your feedback about the excellent deal and working with our friendly sales team means everything to us at Joe Myers Ford. We truly appreciate customers like you who take the time to share their positive experiences. It's wonderful to know that our team made the process enjoyable and that you felt well taken care of throughout your visit. Thank you for choosing us and for your kind words.
Service center has been great! Really wish the rest of the dealership was as intentional and understanding!
Business response:
We are absolutely thrilled to hear about your positive experience with our service center! Your recognition of their intentional approach and understanding nature truly means the world to us. We understand your feelings about wanting that same level of care throughout your entire dealership experience. Your feedback helps us identify where we can continue to grow and improve. Thank you for taking the time to share your thoughts with us - it's customers like you who help us become better every day.
Exceptional Service, early return. They go above and beyond to take care of their customers.
Business response:
We greatly appreciate your kind words about the outstanding care you received during your visit. It means so much to hear that our team went the extra mile to provide you with exceptional service and ensure your early return went smoothly. Taking excellent care of our customers is at the heart of what we do, and your feedback confirms we're on the right track. Thank you for choosing Joe Myers Ford and for taking the time to share your positive experience.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,529 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.