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Joe Myers Ford

4.5

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.519,536 reviews
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edgardemo's profile image
edgardemo 
4 months ago

Great and quick service. Great communication between the dealer and the client. Punctual with the time they had originally given. Good people to work with. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that you experienced great and quick service during your visit. Your recognition of our team's communication and punctuality means so much to us. 

Tony.N's profile image
Tony.N 
4 months ago

Greeted at the door with a friendly smile I arrived at 9:00 am. Luis remembered me from the previous times at the dealership. He promptly got my paperwork started. I waited for my car to be service. I was directed to the waiting room. Service was completed with 2 hrs 

Business response:

We are grateful for you taking the time to share your positive experience with us, Tony. It's wonderful to hear that you were greeted with a friendly smile and that Luis provided such personalized service by remembering you from previous visits. We're pleased that your service was completed efficiently within two hours and that you felt comfortable in our waiting area. Your feedback reinforces our commitment to providing exceptional customer service and building lasting relationships with every person who walks through our d... read more

DEBBIEREAGAN's profile image
DEBBIEREAGAN 
4 months ago

Don was very helpful. He explained the extended warranty to me, professional and would recommend. 

Business response:

We greatly appreciate your positive feedback about your experience. It's wonderful to hear that he took the time to thoroughly explain the extended warranty options and provided you with professional service throughout the process. Your recommendation means a great deal to us at Joe Myers Ford. We're proud to have team members like Don who demonstrate expertise and genuine care for our customers' needs. Thank you for choosing us and for sharing your experience. 

dcoll75's profile image
dcoll75 
4 months ago

They did the work there was an issue. They stood behind their work. They gave me a free rental truck and they didn't charge me for any additional work so I think the dealership did a great job. 

Business response:

Thank you for taking the time to share your experience with us. We deeply appreciate your recognition of our commitment to standing behind our work and making things right for our customers. We're delighted to hear that we could resolve the issue promptly and provide you with a complimentary rental truck during the process. Your feedback reinforces our dedication to delivering quality service and ensuring every customer leaves satisfied. We truly value customers like you who understand that our commitment extends beyond the ... read more

cpeezy983's profile image
cpeezy983 
4 months ago

Fastest and easiest vehicle if ever purchased. My next ford will be from the same team. Thank you. 

Business response:

We are glad to hear that your vehicle purchase experience was both fast and easy. Your feedback is incredibly valuable to us, and it means so much to know that our team made the process smooth and efficient for you. We truly appreciate your trust in choosing us for your Ford purchase and look forward to serving you again when you're ready for your next vehicle. Thank you for taking the time to share your positive experience with us. 

Wagnerma63's profile image
Wagnerma63 
4 months ago

Easy drop off and great communication. Tech forgot to return wheel lock. I called Christian and he took care of it 

Business response:

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that our drop-off process was convenient for you and that our communication met your expectations throughout your visit. We truly appreciate you bringing the wheel lock situation to our attention, and we're glad that Christian was able to resolve this matter promptly for you. Your feedback helps us continue to provide the excellent service that our customers deserve, and we're grateful for your understanding when the... read more

DORNBUD's profile image
DORNBUD 
4 months ago

My experience was great with this service request. My service rep was wonderful. Good experience 

Business response:

Thank you for sharing your positive feedback about your recent service experience. We're delighted to hear that your service representative provided you with wonderful care and that your overall experience was great. Your kind words truly mean a lot to our team, and we appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service in the future. 

LEARDRIVER's profile image
LEARDRIVER 
4 months ago

Perfect Professional Personal My car buying experience was absolutely perfect. Everyone that I dealt with was professional and made this a personal event. 

Business response:

We are grateful for you taking the time to share your wonderful experience with us. It's truly heartwarming to hear that your car buying journey was perfect and that our team made it feel like a personal event just for you. Your feedback about our professional approach means everything to us at Joe Myers Ford. We strive to create meaningful connections with every customer who walks through our doors, and knowing that we succeeded in making your experience both professional and personal validates our commitment to authentic, ... read more

RAVEN4's profile image
RAVEN4 
4 months ago

Love this dealership and the service we have always received from the employees. They're great! 

Business response:

We are thrilled to hear about your wonderful experience with our team! Your kind words about our employees and the service you've consistently received mean the world to us. We take great pride in building lasting relationships with our customers, and it's clear that our team has made a positive impact on your automotive journey. Thank you for taking the time to share your feedback and for choosing us for your automotive needs. We genuinely appreciate your loyalty and trust, and we look forward to continuing to provide you w... read more

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.5 star rating with 19,536 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is open now. It will close at 9:00 p.m.