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16634 NW Freeway, Houston, TX, 77040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Kevin was very helpful and kept me informed on the progress of my vehicle. And what it would Cost to repair it
Business response:
Thank you for your feedback! We're glad to hear that Kevin provided excellent communication and kept you informed throughout the repair process. We appreciate your trust and look forward to assisting you again in the future!
Work done promptly. Nice waiting area. Service advisor friendly and helpful. Easy drop off and pick up.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed promptly and that you had a positive experience with our waiting area and service advisor. We strive to make drop-off and pick-up easy for our customers. We look forward to assisting you again in the future!
Very professional staff and all of the help was very well organized..overall good experience
Business response:
Thank you for your feedback! We're glad to hear that our staff was professional and that everything was well-organized. We appreciate your support and look forward to serving you again in the future!
Prompt service, well explained and done. Friendly and on time, a good experience for me.
Business response:
Thank you for your feedback! We’re thrilled to hear that you had a good experience and that your service was prompt, well-explained, and completed on time. Providing friendly and efficient service is always our goal, and we’re glad we met your expectations. We look forward to serving you again in the future!
Great Custer service from the arrive rep to the person providing a loaner. Great overall experience.
Business response:
Thank you for your positive feedback! We’re thrilled to hear that you had a great overall experience, from the arrival rep to the person providing the loaner. We strive to offer excellent customer service at every step of the process, and we’re glad we met your expectations. We look forward to assisting you again in the future!
The service was outstanding and all the personnel were professional. A special thanks to Phillip and Brandon!!
Business response:
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you had a great experience with our team. Phillip and Brandon will be especially happy to know they made such a positive impact. We truly appreciate your feedback and look forward to serving you again in the future!
Great customer service and very helpful understanding how the maintenance works with vehicle. Thank you!
Business response:
Thank you for your kind review! We're so glad to hear that you had a great experience and that our team was helpful in explaining how the maintenance works with your vehicle. We appreciate your feedback and look forward to assisting you again in the future!
Excellent customer service over all especially from Pam Rangel your service adviser she answers my questions about service and. Warranty and returns my calls
Business response:
Thank you for your kind feedback! We’re thrilled to hear that Pam Rangel provided excellent customer service and was helpful in answering your questions about service, warranty, and returns. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to Pam. We look forward to serving you again in the future!
My truck needed new tires so I shopped around and ended up at my favorite place to get my truck worked on which is Joe Myers Ford - Service awesome to work with she always keeps me up-to-date and she cares about getting the work done and done right.
Business response:
Thank you for trusting Joe Myers Ford for your service needs! We're glad to hear that you had a great experience and that our team kept you informed throughout the process. We appreciate your loyalty and look forward to helping you with any future service needs!
Joe Myers Ford has a 4.6 star rating with 13,642 reviews.
Joe Myers Ford is closed now. It will open tomorrow at 7:00 a.m.