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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had the best experience with Joe Myers ford. This was the smoothest experience I have ever had making my purchase. Everything was top notch perfect. My sales guy Devon was great. We worked it all out a just when I didn’t think it could get better. Went to finance and wow, I can’t say enough. Everything was great. I can’t say enough, just wonderful in every way.
Business response:
Thank you for the amazing feedback! We're so glad to hear that your experience with Joe Myers Ford was smooth and perfect from start to finish. It's wonderful to know that Devon and our finance team exceeded your expectations. We truly appreciate your kind words and are thrilled you had such a great experience!
Axel was pleasant and my truck was completed in a timely manner. I received excellent service.
Business response:
Thank you for your kind feedback! We’re so glad to hear that Axel provided pleasant service and that your truck was completed on time. It's great to know you had an excellent experience, and we appreciate you taking the time to share it with us. We look forward to assisting you again in the future!
As usual, service at Joe Meyers was quick, personal, professional and thorough. Rick Rawlings was my service advisor, and he was a great help! Very welcoming, professional and informative!
Business response:
Thank you for sharing your experience! We're so glad to hear that your service visit was quick, personal, and thorough. It’s fantastic to know that Rick Rawlings provided such helpful, welcoming, and professional service. We truly appreciate your feedback and look forward to continuing to serve you in the future!
The service advisor, Mr Joe Courtney, was very kind and very professional. I was also informed of other issues with my vehicle. I was very satisfied with the overall service.
Business response:
Thank you for your positive feedback! We're delighted to hear that Joe Courtney provided you with kind and professional service. We're also pleased that you were informed of other issues with your vehicle and that you were satisfied with the overall service experience. We appreciate you taking the time to share your positive experience!
Excellent service all round, great customer care before, during and after service. Delivered the car back home!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you received excellent service throughout your experience. We're especially pleased that you felt well-cared for before, during, and after your service, and that you appreciated our home delivery service. We strive to provide comprehensive and convenient customer care, and we're glad we met your expectations. We appreciate your business!
Luis Acosta is an Amazing, patient, knowledgeable service advisor. He does an Awesome job always. I moved to another area of town which is over 40 minutes away but I prefer coming to this dealership to get my vehicle service due to the amazing, courteous and kind service advisor whom is Luis Acosta.
Business response:
That's wonderful to hear! We're truly pleased that Luis Acosta has consistently provided you with such exceptional service. It's fantastic that his patience, knowledge, and dedication have made such a positive impression, even leading you to travel a significant distance for your vehicle's service. We deeply value your loyalty and appreciate you taking the time to highlight Luis's outstanding work. We'll be sure to pass along your kind words to him and the team. Thank you for sharing your positive experience!
Great experience, great service. Services while I waited. Clean facilities. Conveniently located on 290 & Beltway 8.
Business response:
Thank you for sharing your positive experience! We're delighted to hear you received great service and enjoyed our clean facilities. It's always our goal to provide convenient and efficient service, especially for those who prefer to wait. We're also glad you found our location convenient. We appreciate your feedback and hope to see you again for any future automotive needs.
Pam found the needed part and it worked after fixing the obvious issue before now.
Business response:
Thank you for your feedback! We're so glad to hear that Pam was able to find the needed part and resolve the issue for you. It's great to know everything is working properly now. If you need any further assistance in the future, please don’t hesitate to reach out!
Great customer service. Aaron helped me out on a bed cover I purchased from a aftermarket store. I could not get my Power tailgate to come up and lock because of the bed cover he showed me what needed to be done. I brought it back from where I purchased it from and they fix the problem.. I Also have an appointment set up with Aaron on the 19th to get a 2 inch leveling kit on my 2025 Ford F150. Aaron has been a great help on that project as well.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that Aaron was able to help you with the bed cover issue and get everything sorted out. It’s great to know he’s also assisting with your leveling kit project for your 2025 Ford F150. We appreciate your continued trust and look forward to seeing you on the 19th for the next step in your truck’s upgrade! If you need anything else, feel free to reach out!
Joe Myers Ford has a 4.6 star rating with 14,058 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.