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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Andrea from new car sales was very knowledgeable and was very patient with all my questions .Being a first time customer I would definitely return . My experience overall was very smooth and wasn’t as stressful as I thought it would be. They helped me find exactly what I was looking for and went over every detail so I could understand .
Business response:
Thank you for the wonderful feedback! We're thrilled Andrea provided knowledgeable, patient service and made your first-time experience smooth and stress-free. We look forward to serving you again!
Check-in was quick and easy band informed me about my car once it was put on the machine to find out whether my battery was good or not. The charge for the battery is fairly reasonable, but the staff was very warm and very professional.
Business response:
Thank you for your feedback! We're glad the check-in was smooth and you found our battery service and pricing reasonable. We appreciate your kind words about our professional staff!
The experience was amazing as always giving a shout-out to Joe Courtney who provided excellent customer.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with Joe Courtney. We appreciate your continued trust and look forward to serving you again soon.
Good communication and able to get my repairs done under warranty. Loaner was also provided.
Business response:
We greatly appreciate your positive feedback about the excellent communication you experienced with our service team. It's wonderful to hear that we were able to complete your repairs efficiently under warranty coverage. We're also pleased that the loaner vehicle we provided helped keep you mobile during the repair process. Your satisfaction with both our service quality and customer care means a great deal to us at Joe Myers Ford.
Overall good experience from start to finish. I appreciated them being able to handle all the recalls at one time.
Business response:
We are utterly delighted to hear about your positive experience with us from beginning to end. It's wonderful that we could efficiently address all your recall needs during a single visit, making the process as convenient as possible for you. Your satisfaction with our comprehensive service approach means everything to our team at Joe Myers Ford. We truly value customers like you and look forward to continuing to provide you with excellent automotive care in the future.
Don was great to work with and was quick to keep me informed and updated
Business response:
Thank you for the wonderful feedback! We're thrilled that Don provided excellent service and kept you well-informed throughout the process. Communication is important to us, and we're grateful you chose Joe Myers Ford for your automotive needs!
Very good service the service advisor. He treated me very good and I didn’t have to wait too much longer to get my car from the shop.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that your service advisor provided excellent care and made sure you felt well taken care of during your visit. We understand how valuable your time is, and we're pleased that the wait time was kept to a minimum while getting your vehicle serviced. Your feedback about the quality service you received means a great deal to us at Joe Myers Ford. We appreciate you taking the time to share your experience and look forward to servi... read more
Excellence service department. The Service Advisor kept me well informed and pricing was within expected amounts.
Business response:
Your positive experience means everything to us. We understand how important clear communication and fair pricing are when it comes to service, and we're delighted that our service department delivered exactly what you needed. Having a service advisor who keeps you well-informed throughout the process makes all the difference, and we're thrilled that the pricing met your expectations. Your feedback about the excellent service reinforces our commitment to providing outstanding care for every customer who trusts us with their ... read more
I have always been impressed and pleased with the service and professionalism of my service advisors.
Business response:
We are thrilled to hear about your consistently positive experiences with our service team. Your recognition of the professionalism and quality service you receive means so much to us at Joe Myers Ford. We understand how important it is to have trustworthy advisors who take care of your automotive needs, and we're delighted that we continue to meet your expectations. Thank you for taking the time to share your feedback and for being a valued customer.
Joe Myers Ford has a 4.6 star rating with 18,529 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.