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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great customer service. Check in was a breeze. Work was completed in the allotted time.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our efficient check-in process and timely completion of work truly means a lot to us. At Joe Myers Ford, we strive to provide exceptional customer service, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your experience and for choosing us for your automotive needs.
Great dealership. Good customer service overall. Impressed with the service team when I took my truck in.
Business response:
We are grateful for your positive feedback about your experience. It's wonderful to hear that you were impressed with our customer service and service team when you brought your truck in for maintenance. Your recognition of our team's dedication means a great deal to us. We take pride in providing quality service and building lasting relationships with our customers, and knowing that we met your expectations reinforces our commitment to excellence.
Luis was great. He explained the services and didn't pressure me on getting anything I did not want.
Business response:
We are excited to hear about your positive experience with Luis. It's wonderful to know that he took the time to thoroughly explain our services and respected your decision-making process without applying unnecessary pressure. Your feedback reinforces our commitment to providing honest, transparent service that puts our customers' needs first. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Very nice and professional Very helpful and accommodating It was very nice to have Keith handle my service
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our professional and accommodating approach means a great deal to us, and we're pleased that we were able to provide the helpful service you deserved. Thank you for taking the time to share your experience. We truly appreciate customers like you who recognize the dedication our team puts into delivering quality service, and we look forward to continuing to serve you in the future.
Quick and effective. Good communication. Helped understand why's my next steps were and what should be serviced
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our quick and effective approach, along with clear communication regarding your next steps and service recommendations, truly means a lot to us. At Joe Myers Ford, we strive to ensure every customer understands their vehicle's needs and feels confident about their service decisions. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.
Great service and friendly service advisors I also would recommend friends to take their vehicle for services
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your kind words about our friendly service advisors truly mean the world to us, and we are grateful that you took the time to share your feedback. Thank you for recommending Joe Myers Ford to your friends for their vehicle service needs. We understand how valuable personal recommendations are, and we are honored that you trust us enough to refer others to our team. We look forward to continuing to provide you with the exceptional service... read more
Had a slight issue, but Matt made it right. I was in and out in a short time.
Business response:
We are grateful for your positive feedback, Chris! We understand that encountering any issue can be frustrating, and we're pleased to hear that our team was able to make things right for you promptly. It's wonderful to know that your visit was efficient and that you were able to get in and out quickly. We truly appreciate your business and thank you for taking the time to share your experience with us.
They were able to work on a couple of maintenance issues on my Explorer and also the recall. They had the car back to me at the end of the day.
Business response:
Thank you for your review! We are pleased to hear that our team was able to efficiently handle the maintenance issues and the recall work on your Explorer. It's wonderful to know that we could complete everything and have your vehicle back to you by the end of the day. We truly appreciate you choosing Joe Myers Ford for your service needs and taking the time to share your positive experience with us.
Don was outstanding and explained all details of the service to my vehicle. He kept ongoing communication.
Business response:
We are delighted to hear about your positive experience with Don! It's wonderful to know that he took the time to thoroughly explain all the service details for your vehicle and maintained excellent communication throughout the process. This level of attentive service is exactly what we strive to provide every customer. Your feedback about Don's outstanding service means a great deal to us at Joe Myers Ford. We're proud to have team members who demonstrate such professionalism and dedication to ensuring our customers feel in... read more
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.5 star rating with 19,535 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.