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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Gary is the first salesman that has found trucks with exactly what I was asking for and he made sure the trucks were cleaned and ready with both sets of keys when I arrived. The previous two car salesmen did not do this on the last 3 trucks we bought. One previous salemen (Johnny) said he would have both sets of keys ready for our trucks when we arrived and that was not the case. After repeated phone calls he eventually stopped answering our calls so I had to return to the dealership in person to get our keys. Then again whe... read more
Business response:
We are thrilled to hear about your outstanding experience with Gary and how he exceeded your expectations. It sounds like he truly understood what you were looking for and made sure every detail was handled perfectly. Having both trucks ready with everything you requested, including both sets of keys, full diesel tanks, and proper cleaning, demonstrates the level of service we strive to provide. We appreciate you sharing how Gary made sure both vehicles had all the features you needed and were completely prepared for your ar... read more
Easy check-in. Was kept informed via text about service. Quick and easy check out Great service overall
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your service experience with us was smooth from start to finish. It's great to know that our check-in process was straightforward and that keeping you updated through text messages about your service made the experience more convenient for you. We're pleased that your checkout was just as seamless. Your positive comments about our overall service mean a lot to our team. We appreciate you taking the time to share your experience and look forward to serving yo... read more
They had the truck I was looking for and made me the deal I was looking for and Calvin was great
Business response:
We are absolutely thrilled to hear that you found exactly what you were searching for! It sounds like everything came together perfectly - finding the right truck and reaching an agreement that worked well for you. We're delighted that your experience with our team met your expectations. Your feedback about the excellent service you received means a great deal to us at Joe Myers Ford. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Great professional service from Don. He helped me keep my car up to date. This is the second time I've answered your survey. Sort of annoying.
Business response:
We are pleased to hear about your positive experience with the professional service you received. It's wonderful that we could help you keep your vehicle properly maintained and up to date. Your feedback about our team's dedication to excellent service means a great deal to us. We understand your concern about receiving multiple surveys, and we appreciate you taking the time to share your thoughts despite that inconvenience. Thank you for choosing Joe Myers Ford for your automotive needs.
Took a while to check in, maybe 30 minutes, but somehow the service was performed in less than that. Also was not made aware the the vehicle has to be left for software recalls but no loaner is provided
Business response:
We appreciate your input regarding your recent service experience. We understand your concerns. Clear communication about service requirements is something we value, and your feedback helps us recognize where we can improve our process. Your experience matters to us, and we want to ensure better communication moving forward. Please contact our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can discuss your concerns further and work to improve your future service experiences.
Excellent service and timing was perfect. He said it would take about 3-4 hours and they were done in 3.5 hours. Excellent!!!!
Business response:
Thank you for your review, Billy! We are delighted to hear that our service met your expectations and that we delivered on our promised timeframe. Your satisfaction with the quality of our work and our ability to complete everything within the estimated 3-4 hour window means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.
Except Dealership would recommend to any and everyone! ! The whole experience took 2 hours, and I didn’t have the best credit..
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you would recommend Joe Myers Ford to others - that means the world to us. We understand that financing can sometimes feel stressful, and we're so glad our team was able to help you through the process efficiently. Completing everything in just two hours shows our commitment to respecting your valuable time while ensuring you get the vehicle you need. Your trust in us is truly appreciated, and we look forward to serving you for all your auto... read more
I have already answer this survey I have already submitted a survey for my experience Thank you
Business response:
We are absolutely thrilled to hear about your positive experience with us! We understand you have already shared your feedback through our survey system, and we truly appreciate you taking the time to do so. Your input helps us continue providing excellent service to all our customers. We're grateful for your business and look forward to serving you again.
Took longer than expected but work got done You have too many reviews and surveys
Business response:
We are utterly delighted to hear that we were able to complete the work you needed. We understand that the process took more time than you anticipated, and we appreciate your patience throughout the experience. Your feedback about our review and survey process is valuable to us - we recognize that managing multiple requests can feel overwhelming. We're grateful for customers like you who take the time to share their honest experiences, as it helps us continue improving our service.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,529 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.