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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The dealership was respectful,quick,honest,and professional. If needed I will come back for another service.
Business response:
We are honored to receive your wonderful feedback! Your comments about our team being respectful and professional truly mean a lot to us. We're pleased that you found our service to be quick and honest - these are values we work hard to uphold every day. It's fantastic to know that your experience with us was positive enough that you would consider returning for future service needs. We look forward to the opportunity to serve you again and continue providing the quality service you deserve.
He communicated through the process. He set expectations and exceeded getting the job done He communicated through the process. He set expectations and exceeded getting the job done and getting me on my way
Business response:
We are privileged to have provided you with such a positive experience. Your feedback about clear communication throughout the entire process truly means a lot to us. It's wonderful to hear that we not only met but exceeded your expectations while ensuring you were kept informed every step of the way. We strive to deliver this level of service to all our customers, and knowing that we succeeded in getting you back on the road efficiently makes our day. We appreciate you taking the time to share your experience and look forwa... read more
Great check in at dealership! I had no problem checking in and or getting information regarding services
Business response:
We are thrilled to hear about your positive experience with our check-in process! Your feedback about the smooth service and helpful information you received means so much to our team. We work hard to make every visit as convenient as possible, and knowing that we met your expectations is wonderful to hear. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service in the future.
Mr Donavan was very professional and efficient . .from the phone call to actual service. Thank u kindly
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your feedback about the professionalism and efficiency you received from start to finish truly means the world to us. It's heartwarming to know that both the initial phone conversation and the actual service met your expectations. We're grateful for customers like you who take the time to share their positive experiences. Thank you for choosing Joe Myers Ford for your automotive needs.
Awesome service. Need snacks in the waiting area. BMW and Lexus always have great snacks
Business response:
We are elated to hear that you had such a positive experience with our service team. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their feedback. We appreciate your suggestion about adding snacks to our waiting area - customer comfort is important to us, and we'll certainly consider ways to enhance the waiting experience. Thank you for choosing Joe Myers Ford for your automotive needs.
Matt was very well knowledge in advising on complete maintenance. Will definitely be back again
Business response:
We are excited to hear about your positive experience with our maintenance services. It's wonderful that our team member provided knowledgeable guidance for your complete maintenance needs. We're delighted that you felt well-informed throughout the process and truly appreciate your confidence in returning for future service. Your satisfaction means everything to us.
Always ready to help with a smile and the right way to handle ur problems Marcus helps me
Business response:
We are pleased to hear about your positive experience with our team. Having staff members who are ready to assist with a welcoming attitude and handle concerns properly makes all the difference. It's wonderful that you received the helpful service you needed. We appreciate you taking the time to share your feedback about the quality care you experienced.
Joe Courtney was very helpful when I brought my vehicle in! He went out his way to make sure we understood what would take place. He followed up and let us know what would need to happen next!
Business response:
We are delighted to hear about your positive experience with our service team. It sounds like you received excellent support throughout your visit, with clear communication about the process and helpful follow-up regarding next steps. We truly appreciate team members who go above and beyond to ensure customers feel informed and well-cared for during their service experience. Your feedback about the thorough explanations and proactive communication means a great deal to us at Joe Myers Ford. Thank you for taking the time to s... read more
Always receive friendly, professional service at this dealership. Would recommend.them to friends and family.
Business response:
We are thrilled to hear about your consistently positive experiences with our team. Your recognition of the friendly and professional service means so much to us. It's wonderful to know that you feel confident recommending Joe Myers Ford to your loved ones. We truly appreciate your trust and loyalty, and we look forward to continuing to serve you with the same high standards you've come to expect.
Joe Myers Ford has a 4.6 star rating with 18,530 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.