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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I chose this location because it allowed me to book the services I needed online, which was incredibly convenient. In my opinion, the service took a bit longer than expected, but the staff was helpful and very friendly throughout the process. The waiting area was clean, spacious, and even had a nice coffee setup, which made the wait more comfortable. They also offer a mobile service, which is fantastic, and I will definitely be using that option again in the future.
Business response:
We are glad to hear about your positive experience with our online booking system and the convenience it provided. It's wonderful that you found our staff helpful and friendly, and that our clean, spacious waiting area with the coffee setup helped make your visit more comfortable. We truly appreciate your feedback about the service time, and we're thrilled that you're planning to use our mobile service option in the future. Thank you for choosing Joe Myers Ford and for taking the time to share your experience with us.
It was great ? ? The service person was very good and helpful Along with knowing his job
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you had such a positive visit and that our service exceeded your expectations. It's incredibly rewarding to know that our team member provided you with knowledgeable and helpful service. We take great pride in ensuring our staff maintains the highest level of expertise and professionalism, and your feedback confirms we're meeting that standard. We truly appreciate your business and look forward to serving you again in the fu... read more
Great service, everyone is so friendly and Don is such a sweetheart!!! It's always a good experience when I go for my maintenance needs.
Business response:
We deeply appreciate your wonderful feedback about your maintenance experience with us! It's heartwarming to hear that our team's friendly approach and dedication to service made such a positive impression on you. Don's commitment to providing exceptional customer care truly reflects the values we strive to uphold every day. Your loyalty and trust in our team for your maintenance needs means everything to us. We're honored to be your chosen automotive partner and look forward to continuing to provide you with the same outsta... read more
It's always a pleasure working with the staff at Joe Myers Ford & I will highly recommend mend doing business them
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with our team. We are truly grateful for your kind words and thrilled to hear that working with our staff has been such a positive experience for you. Your recommendation means the world to us, and we genuinely appreciate your trust. We look forward to continuing to provide you with the exceptional service you deserve in all your future visits.
Great customer service experience; the team at Joe Myers Ford believes in providing exceptional experiences.
Business response:
Thank you for your wonderful feedback about your experience with our team. We are truly honored that you took the time to share your positive thoughts about the exceptional service you received. Your recognition of our commitment to providing outstanding customer experiences means everything to us. We take great pride in ensuring every customer feels valued and well-cared for, and it's incredibly rewarding to know that we met those expectations during your visit.
Mathew was courteous and professional. The service team got me in and out in a timely manner.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that Mathew provided you with courteous and professional service, and that we were able to get you in and out in a timely manner. Your feedback means a great deal to us at Joe Myers Ford, and we truly appreciate you taking the time to share your experience. We're committed to maintaining these high standards of service for all our customers.
Had a great experience with communication from the service rep Donavan. I was able to get my vehicle serviced and back on the road quickly.
Business response:
We are overjoyed to hear about your positive experience with our service team! It's wonderful to know that Donavan provided excellent communication throughout your visit and that we were able to get you back on the road quickly. At Joe Myers Ford, we strive to deliver efficient, professional service while keeping our customers informed every step of the way. Your feedback about the quality of communication and quick turnaround time means a great deal to us. Thank you for taking the time to share your experience!
I had a great experience. Lana did an excellent job keeping me updated on my vehicle throughout the entire process. Anytime I had questions or concerns, she either took care of them right away or made sure to get me the answers I needed. Great communication, professional service, and I felt well informed the whole time. I appreciate the customer service and would definitely recommend them
Business response:
We are delighted to hear about your positive experience with us! It's wonderful to know that Lana provided you with exceptional service and kept you well-informed throughout the entire process. Clear communication and professional service are priorities for us, and we're thrilled that these efforts made a difference in your experience. Thank you for taking the time to share your feedback and for recommending Joe Myers Ford. We truly appreciate customers like you and look forward to serving you again in the future.
Very good communication and service Jackson was very helpful and kept me up to date on the progress of the work
Business response:
We are thrilled to hear about your positive experience with our communication and service. It's wonderful to know that Jackson provided you with helpful assistance and kept you well-informed throughout the entire process. Your feedback truly means a lot to us, and we're grateful that you took the time to share your experience. We strive to maintain this level of excellence in both our service quality and communication with every customer who visits us.
Joe Myers Ford has a 4.5 star rating with 19,536 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.