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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very friendly and worked within my budget and we made a great deal Joe Myers Ford Rocks
Business response:
We are grateful that you found our team so welcoming and that we could create a solution that fit your financial needs. It means everything to us when customers feel we've delivered an outstanding experience and secured an excellent arrangement for them. Your enthusiasm truly brightens our day and motivates our entire team to continue providing exceptional service to every customer who walks through our doors.
I had an issue with 2 different key fobs for my Ford Ranger and the service advisor, Marcos went out of his way to help me
Business response:
We are overjoyed to hear about your positive experience with the key fob situation for your Ranger. It's wonderful to know that our service team was able to go above and beyond to resolve the challenges you were facing. We truly appreciate you taking the time to share your feedback about the exceptional assistance you received. Your experience reflects our commitment to providing reliable and helpful service to every customer who visits us.
Very consumer friendly. Came back the next day after buying due to battery issue and they replaced it free of charge.
Business response:
Your positive experience means so much to us. We truly appreciate you taking the time to share how we handled your battery concern. It's wonderful to hear that our approach feels welcoming and that we could quickly resolve the issue with a complimentary replacement when you returned. Your feedback about our customer-focused service reinforces what we strive for every day. Thank you for choosing Joe Myers Ford and for sharing your experience with others.
Joe Courtney is awesome to work with! He always quick to get us scheduled and keeps us updated thru out the process no matter if it is a quick turnaround or a longer period due to waiting on a part!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exceptional service with quick scheduling and consistent communication throughout your visit. We truly value customers who recognize the effort our staff puts into keeping everyone informed, whether it's a fast service or when parts need to be ordered. Your feedback about the thoroughness of updates during the entire process means so much to us. Thank you for choosing Joe Myers Ford and for taking the time to share y... read more
Dealership was nice and clean and Jana was a great saleswoman who helped us to reach the deal we wanted.
Business response:
We appreciate you sharing your experience and are glad to hear the environment felt welcoming and well kept. Our team works with care and collaboration to help guests feel supported and confident as they work toward the right outcome. Thank you for choosing our dealership and for the kind feedback.
Service advisor Marcos was very professional, friendly and helpful. I will ask for him every time I bring my vehicle in for service.
Business response:
We are delighted to hear about your positive experience with our service team. It sounds like Marcos provided you with exceptional professional and helpful assistance during your visit. We truly value customers like you who recognize the dedication our team members bring to their work. Your feedback highlights exactly the kind of friendly and knowledgeable service we strive to deliver every day. We look forward to continuing to serve you and your vehicle's needs in the future.
Kept me informed of the progress and quickly kept the work completed. I will return.
Business response:
We are excited to hear about your positive experience with our service team. Your feedback about staying informed throughout the process and completing the work quickly means a great deal to us at Joe Myers Ford. We understand how important clear communication and efficient service are to our customers. It's wonderful to know that we met your expectations and that you plan to return for future automotive needs.
Joe Courtney was a great service rep and kept me updated on progress. He went out of his way to take care of my needs. However, repairs took an exceptionally long time - 10 weeks. I am concerned if the technicians need additional training to more quickly diagnose mechanical problems.
Business response:
Your positive experience with our service representative means so much to us. We're thrilled that you received excellent communication and personalized attention throughout your visit. It's wonderful to hear that our team member went above and beyond to meet your specific needs and kept you well-informed during the process. We truly value your feedback regarding the repair timeline, as this insight helps us continuously improve our service delivery. Your experience matters greatly to us, and we appreciate you taking the time... read more
Jaxon was terrific, great customer service all around. Highly recommend Joe Myers Ford service department.
Business response:
We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that you received excellent customer service and felt well taken care of during your visit. Your recommendation of our service department means so much to us. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of quality service in the future.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,530 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.