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Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took my brand new car that I've had for less than a year. The car has obvious safety concerns that I've captured on camera. They kept my car for several days, and my husband had to keep calling for an update. They stated they were calling a field tech out to look at the car, but never did. The advisor told me he could not repeat the issue and asked me what he would like me to do about the issue because he couldn't duplicate it.
Business response:
We are sorry to hear that you are anything other than 100% satisfied. Please reach out to Jason Proios at Jproios@vtaig.com to discuss your situation further.
I believe all car dealerships are rip offs I did not like that I took it for one thing and they find other things they say are needed, how do we know that they are telling you the truth. I was not there to see what they say needed repaired. and the cost to repair, man it was just much. I should have left there for a trade or down payment on another vehicle
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Jason Proios at Jproios@vtaig.com to discuss what we can do to help.
traditional.scam artist in.the.service dept and low IQ too
The roters were to be replaced i had to take car back and give another day yo wait for them to replace what should have been done in first place. After done im satisfied
Alignment job performed was done in a reasonable time and good quality. Still doesn't excuse the horrid performace this shop had with my car, which involved the motor BLOWING UP and a piece of it flying out. Nice. Alignment work is good, motor work, RUN RUN RUN AWAY FROM THEM seriously.
They had my car a Kia Optima for three or four days, did some work on the engine and said a recall for the motor didn't apply to my car. I pick up my car and less than 10 miles after the engine shuts off while driving. Nice. I send the car back on a tow truck and they had it for two weeks and said there was nothing wrong with it. 5 miles after I pick it up, my engine literally BLEW UP, a piece of motor flew in the air. Fort Bend Kia replaced the motor in 4 days, Kia warranty paid all.
Awful service!!! Nothing was done to my vehicle. Can hardly wait for this lame lease to be over. No more Mazda's in my lifetime! On to bigger and better things. Very poor service!
expensive and poor service
Tranny (transmission) kicked and moments later the tranny fluid started pouring out of the tranny housing. My Kia was still under the 10yr/100,000mile warranty and so I had it towed to Joe Myers Kia. They said that it would take a few days to get approval from Kia Korea, some time for the tranny to be shipped from Korea, and that it would take some time to install the tranny. I would be car-less for a few weeks and they knew that the tranny work was covered under the warranty, but Joe Myers Kia did not bother to get me a loa... read more
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,144 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open at 7:30 a.m.