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Joe Myers Kia Service

2.6

About this business

Location details

16484 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:30 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 6:30 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 6:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.6147 reviews
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Lauren W.'s profile image
Lauren W. 
rating
10 years ago

Do not go to Joe Myers Kia. I dropped my car here off last week to the service department. Kimberly Waugh called me the same day and quoted my repair. Then when the car was picked up the bill was $400 more than the stated price. It was after hours and they told me I would need to call back the next day and speak with her. She told me that I was a liar basically, and after I kept insisting she told me her manager could "refer" to the phone recordings. I have yet to hear back from them and keep getting the run around when I ca... read more

Clay C.'s profile image
Clay C. 
rating
10 years ago

Took Optima SXL with Hid OEM headlights due to poor lighting low beam. Was told the OEM bulbs/ballast were missing....what? Told someone had replaced with halogen and was referred to the local shop they use for tint, sound and lighting aftermarket installs. Told a HID kit would cost about $130. Guess what........the original OEM HID is still in the car. Called back and now they say we ..yes we..two different people were told this story....and I specifically asked WERE BULBS and BALLAST missing.....are wrong. Asked why we wer... read more

L W.'s profile image
L W. 
rating
10 years ago

If you go to this location and von is your salesman DO NOT give him your number! He called me twice a day for an entire week. I ended up having to block Kia number and of course he called me from his cell! It got so bad that I eventually answered and told him to leave me the hell alone! And that he ran my business off by continuously calling. 

Joe C.'s profile image
Joe C. 
rating
10 years ago

The service manager for Kia is not a reliable person. Troy did not contact Enterprises after telling me to drop off the rental with him and we were charged $157. its been a month since he's mistake cost us and we have yet to receive reimbursement. I've called him several times and just get the run around. 

Vivian C.'s profile image
Vivian C. 
rating
10 years ago

I've had the worst experience here these last 2 days. I bought my Kia Forte back in 2012, and for the first time I am highly disappointed in their service department. As a Kia Owner I brought my car yesterday due to a noise it started making. I waited about 2 and a half hours before someone comes to tell me they wouldn't be able to get to my car today. I come back today (as I was told to do) I wait another 2 and a half hours before they tell me to "go have lunch and come back in an hour and a half" I ask will my car be ready... read more

Charles C.'s profile image
Charles C. 
rating
11 years ago

High pressure let me check with my manager. Everything that's bad about car sales is here for your inconvenience 

Andy M.'s profile image
Andy M. 
rating
11 years ago

I recently purchased a 2008 Honda Civic from Joe Myers Used Cars Sales. I wrote a $1000 check as a down payment for the car and explained that I would be selling my son's old car and would either bring in the cash or tell them when to deposit the check. I went in on a Tuesday with the cash and was told that my check would be destroyed. Two days later, I discovered that they had actually already deposited my check the same day I paid them cash for the down payment. This action caused me to be overdrawn at my bank and effect... read more

Lindsay R.'s profile image
Lindsay R. 
rating
12 years ago

I purchased a used car from Joe Myers Toyota in September 2013 and I'm incredibly dissatisfied with my purchase. The Check Engine light has come on 5 times in the 5 months I've owned the vehicle and there is still more wrong with it. I have voiced my concerns to a few people at Joe Myers and they are still trying to get more money out of me. I am a young single woman who is a teacher and they knew that I was trying to lower my payments when I made this terrible purchase. They completely took advantage of me and sold me a car... read more

Crystal C.'s profile image
Crystal C. 
rating
12 years ago

I left the review I'm copying below in regards to the Kia section of Joe Myers. I only dealt with the Ford side (which is owned by a different person) when I used their collision department after an accident and a horrible experience with another collision center. I've got no complaints about them. The Ford employees (including the manager) were way more polite and prompt than the Kia people, but couldn't assist with the problems listed below. Even though they couldn't help, I got great customer service from them when I wasn... read more

Frequently asked questions about Joe Myers Kia Service

How is Joe Myers Kia Service rated?

Joe Myers Kia Service has a 2.6 star rating with 147 reviews. 

When is Joe Myers Kia Service open?

Joe Myers Kia Service is closed now. It will open tomorrow at 8:00 a.m.