Joe Myers Kia Service

Andrea 

on Yelp

8 months ago

This is part a Kia problem and part this place problem. I bought a brand new car and now I am on the 8th replacement of plastic trim under the windows. 8. They said I have to wait 1.5 hours in the service department to even tell me if they have the part, which he said they likely don't. So an hour and a half wasted when he could simply check inventory right now and order the part. No one here is helpful, once you buy the car they don't care. 

Cherrie W. 

on Yelp

11 months ago

The service advisor listened to my issues and answered some questions I had ask. Then when I'm driving home,1 1/2 hours, I see they did not check the air in the tires, which I pointed out to the advisor!! Then, because I knew what each tire pressure was, I had checked them before I left home. Then, I realized they did not rotate my tires which I paid for!!! So, then I'm thinking what else did I pay for that was not done !!!! Won't go back that's for sure!!!!!!! 

Jose R. 

on Yelp

a year ago

When and if you get your car serviced here be careful. Today 03/05/2025 I went in to get an oil change & tire rotation as part of a service contract, I also had a recall service made. I get my car back drive to the grocery store and when I'm about to leave my car won't start or turn on, call them back and explains my situation, they told me it was the battery that needed replacing without proper diagnosing. So I opens my hood and check for posible loose wires. Turns out there were loose wires that connect to the fuse box. i... read more

Dagerow N. 

on Yelp

a year ago

I you have to service your Kia, make sure you don't get Zac. Completely incompetent to the point of believing his is intentionally trolling you. Had to get service for 2 recalls. Brought it in and would get updates from him as i was waiting (we completed one recall, now working on other, etc.). After two and a half hours comes and tells they didn't have the parts for either recall! Says will call me when they are ready. Of course, never calls. Called 4-5 times to schedule, and every time told he will call me back. O... read more

Priscella J. 

on Yelp

a year ago

Worst place to buy a car! They are rude, and just unprofessiona! I spoke to the manager and he answered a call in the middle of our conversation regarding my concerns for a check that was supposed to be given to me but the dealership took it. Then I proceed to walk out and he comes to ask me if I'm ok? No, I am not. DO NOT BUY HER! Brandon was our dale man's and he's an asshole! 

Brianna B. 

on Yelp

2 years ago

Absolutely horrific. Vehicle went in because it would not accelerate. All of a sudden it needs a new engine. in order to get a new engine, we had to go through Kia corporate and be approved which took weeks and months of information and in my opinion took way too long. Vehicle ended up being in the shop for two months for an engine problem.... Then once the engine finally gets replaced all of a sudden the starter is destroyed and needs to be replaced, which makes no sense at all because the vehicle was able to start multiple... read more

The Louisiana Country Boy L. 

on Yelp

2 years ago

I am Donnie I had my KIA tow to Joe Myers kia and the service left so much to be desire. I gave the service rep all the information on what was going on having worked in the automated industry I had some understanding. after three days I was give a quote on what my repairs would cost I agree and thought everything was set.I called on a Saturday morning asking if I could come pick up my vehicle and was assured it would be read, I and my 4yr old went drop off the car I had rented and returned to KIA to sit for over 3hr then to... read more

Sheri S. 

on Yelp

2 years ago

I was looking online for a car because my engine blew and got a call from used cars. Told them exactly what I needed and got there they said all they could do was a 2017 mini Cooper which was more than I wanted to spend but at that point I had really no option. So after I got car and home did my budget and there was no way I could afford the payments. Found out nothing could be done. Finally the sales manager or whoever Sean is told me to come back in and they could see what could be done. I was previously told something lat... read more

Michael B. 

on Yelp

2 years ago

my carnival has been there since jan19... asked for a loaner - nope - the only information I get is when I call... my battery died and it's 2 months old.. they asked me to come replace it so they could finish getting codes off the computer because it ran out of juice during their checks.. I will never buy from this place again. there salesmen was great promised us the moon when we bought carnival and extended warranty... anyone looking to purchase a Kia carnival please don't they can't get parts amd won't help you with a loa... read more