Joe Myers Kia Service

Diaysha M. 

on Yelp

6 years ago

DO NOT GO HERE!!!!! All they will do is TAKE your money but won't fix whatever problem your car is having, or it will just come back after a few months! Jonathan Rugeleiski ROTTEN TEETH ass is RACIST, and UNPROFESSIONAL to say the least! He had his VAPE out while I was trying to discuss my car issues, then when I disagreed with his suggestions that I had ALREADY tried he called THE POLICE on me. We had never even discussed pricing or cost and prior to his calling the police he judged me because I had a scarf around my head s... read more

Garry L. 

on Yelp

6 years ago

Sent my wife in to have a software update done on her Sorento. Was told 45 minutes to an hour and that was all they needed to do. She made the 9:30 appointment and had another appointment in Houston at 11:00. She started asking about the delay and some guy shows up with cabin filters out of her car asking if she wants to spend $100 to change them. She tells them no (after texting me to ask) and mentions she has an 11:00 appointment in town and I call them at 10:40 to ask why they we doing other work on the car and a very ru... read more

Gabriel G. 

on Yelp

7 years ago

the service department sucks. noone ever knows whats going on and they never give a straight answer. it took them 7 days to run a diagnostic to come back and say it was the battery!!!! lmao, when i told him the battery was 3 weeks old, juan says, ohhhhh wellll, let me check it again. no need to check it again, i have the receipt. complete joke at this place. #stayaway 

Jessica C. 

on Yelp

7 years ago

While visiting to simply test drive and get a general price quote. We were pushed to fill out a credit check even though we were not looking to buy at the time, our first price quote was listed way above what was advertised on their website. Only after we pointed this out were we given the correct price. This process took about 15 minutes, whereas other dealerships simply emailed me this quote in a matter of minutes. It was insisted that we meet the sales manager who claimed that the mix up in price was due to the new, lower... read more

Jeremiah S. 

on Yelp

7 years ago

Quite possibly the most corrupt and dishonest car dealership in the country. They use deceptive practices to sell vehicles. They DO NOT inspect used vehicles before selling them or if they do they dont fix issues. They could have cost my whole family to lose their lives by selling us a truck that was unsafe. Their own employees said the vehicle was unsafe after the issue caused us to wreck of course. They refused to own up to their mistakes. They will not return phone calls. They give you the run around sending you to speak... read more

Mike M. 

on Yelp

8 years ago

Purchased 2017 Kia Sorento sxl in November 2016. First thing wrong was the finance guy had wrong Vin number on paper work. Then we found fuel filler door was not functioning properly. Service guy promised us a quick fix. It only took 6 months and four trips to get it fixed. The service manager never returned any of my calls and with one exception, they were never proactive enough to initiate a call to me with an update. We got a good price from Joe Myers, but every other aspect of my dealings with them has been beyon... read more

Jessica V. 

on Yelp

8 years ago

This is my first ever review on yelp. I only have the inclination to write because I've been stuck at this dealership for over 3 hours trying to purchase a car. I have been assured about 5 times that it would take 30 min to have my car ready to drive home. The latest time estimate was quoted at '5 min until ready'. As I write this, that estimate has been eclipsed by an additional 20 min. I work in the service industry and haven't ever seen such an unapologetic abuse of someone's time. Especially when said person is spe... read more

John B. 

on Yelp

8 years ago

I wish I had more hands, so I could give Joe Myers Kia more thumbs down. I'm disappointed I had to hit 1 star to even leave a review. They aren't worth the 1 star. Let's start this at the beginning. I dropped my car off at their service department for a thrown rod that was making a clear metal to metal connection. The dealership charged $65 for a diagnostic that told them the fuel pump was broken. Strange, considering I never talked about the fuel pump, nor is the fuel pump going to have a metal to metal knocking sou... read more

Willlam R. 

on Yelp

8 years ago

Avoid Joe Myers Kia and don't buy a Kia. Look online first and see how many people got screwed. My 2014 Optima had a miss at 46,150 miles. They would not repair or replace engine under warranty. The 2.4 liter and 2.0 liter have design flaws but they blame customers for oil sludge for not changing oil. Problems happen with regular oil changes and no sludge in engine. There is a class action lawsuit about this. The warranty is not worth the paper its written on. One engineer at Kia was honest enough to release internal... read more