Joe Myers Kia Service

Mike M. 

on Yelp

9 years ago

Purchased 2017 Kia Sorento sxl in November 2016. First thing wrong was the finance guy had wrong Vin number on paper work. Then we found fuel filler door was not functioning properly. Service guy promised us a quick fix. It only took 6 months and four trips to get it fixed. The service manager never returned any of my calls and with one exception, they were never proactive enough to initiate a call to me with an update. We got a good price from Joe Myers, but every other aspect of my dealings with them has been beyon... read more

Jessica V. 

on Yelp

9 years ago

This is my first ever review on yelp. I only have the inclination to write because I've been stuck at this dealership for over 3 hours trying to purchase a car. I have been assured about 5 times that it would take 30 min to have my car ready to drive home. The latest time estimate was quoted at '5 min until ready'. As I write this, that estimate has been eclipsed by an additional 20 min. I work in the service industry and haven't ever seen such an unapologetic abuse of someone's time. Especially when said person is spe... read more

John B. 

on Yelp

9 years ago

I wish I had more hands, so I could give Joe Myers Kia more thumbs down. I'm disappointed I had to hit 1 star to even leave a review. They aren't worth the 1 star. Let's start this at the beginning. I dropped my car off at their service department for a thrown rod that was making a clear metal to metal connection. The dealership charged $65 for a diagnostic that told them the fuel pump was broken. Strange, considering I never talked about the fuel pump, nor is the fuel pump going to have a metal to metal knocking sou... read more

Willlam R. 

on Yelp

9 years ago

Avoid Joe Myers Kia and don't buy a Kia. Look online first and see how many people got screwed. My 2014 Optima had a miss at 46,150 miles. They would not repair or replace engine under warranty. The 2.4 liter and 2.0 liter have design flaws but they blame customers for oil sludge for not changing oil. Problems happen with regular oil changes and no sludge in engine. There is a class action lawsuit about this. The warranty is not worth the paper its written on. One engineer at Kia was honest enough to release internal... read more

Tj H. 

on Yelp

9 years ago

0 STARS!!!!!!!!!!!!!!!! I will never EVER go to a Joe Myers dealership again. They gave us nothing but lies from start to finish. I originally went there because they had the used car we wanted, I called ahead and talked to someone to verify the car was still there and available and of course they said it was, when we got there not but 30 mins later they said it just sold. We were desperate for a car since ours was flooded, so we decided to look around, and found one that was ok but not the one we wanted, the one we wanted ... read more

Brandon G. 

on Yelp

9 years ago

THE ABSOLUTE WORST CUSTOMER SERVICE PROVIDED BY THE MANAGER Pre-Owned Director NICK SAMUEL. The son of the General Manager / Managing Partner RALPH SAMUEL. First, the online advertisements are very misleading and the sales representative "Anthony" lied three times while test driving the vehicle. Initially, I called about the vehicle and let Anthony know that before I drive an hour to the dealership, I could not pay more than $13k out the door. He stated "No problem, we can do that." (It was listed at $12,977) When I arriv... read more

Michelle S. 

on Yelp

9 years ago

I give this dealership 0 stars. The worst customer service! I came here because I wanted to buy a used car. So the guy that works here has been calling me for over a month after my email online about information for there used cars. So I finally go into the dealership and the car salesman tells me not suggests you need to buy this Toyota is the best car for you. Hmm hello I thought I had to select my own car not you. It's my money that purchasing the car not yours. So I asked the salesman can I see other cars to make my sele... read more

Mark H. 

on Yelp

9 years ago

I had a great initial experience with Joe Myers Kia but now it is a continuing fiasco with their finance department. The first time they did paperwork for the wrong car. We had to return to the dealer to re-do the paperwork. Then they lost our supporting documents and available until our payment is due in the finance manager left a message saying "you failed to give Us paperwork therefore your loan is Null and void". We had to go to the dealer a 3rd time to provide the paperwork again and to give them a payment. We will... read more

Alexandra G. 

on Yelp

10 years ago

I recently had my car in for a leaky oil pan, needless to say it's still leaking. After writing a review about my opinion with the service manager Troy my repair was refused by Troy unless I removed the review. As a consumer I feel I have the right to voice my opinion. I left several messages for the general manager and after a month of waiting never got a call back. The funny thing is that I scheduled an appointment and my wife showed up to the dealership, the first thing that came out of Troy's mouth was "telling your husb... read more