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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Joey's has recently changed their menu and unfortunately that changed the experience for us. The service was amazing as usual, but the food we ordered (hamburger) was no bueno. It was cooked well and the server and manager did everything they could to find a solution, but the style of the patty has changed which impacted the experience of eating a regular burger.
I have been to this location many times but today was such an awful experience. we were celebrating a bday and Father’s Day. Water took over 15 mins to come to the table. App arrived when main meals arrived. Drinks did not all come together. Half our table received drinks while the others had to wait 5-10 mins for their beer to arrive. Server was friendly, and food was good but service and over all care for dining experience was lacking.
Overall great experience with server and food in general. I ordered a lobster tail to go with my steak for $26, which is pricey but it was extremely dry and way too salty. Did not taste very fresh.
We waited 15 minutes before anyone actually approached the table and the only reason they approach the table was because I had to go to the hostess and asked if we had a server or could be moved to another section or server was present. When we ordered the drinks, it took me 10 minutes for them to get to us. I don't think I'll be visiting Joey Sherway anytime soon or recommend it to anyone.
Wanted to give this location another try. Service was 100. But the burger and fries were very salty. I didn’t eat the fries and half the burger. No, I didn’t complain as I didn’t want to make a big deal in front of my guest. I’m not sure I will be back as the food quality hasn’t been there lately. Have been coming to this location since it opened.
Most of the food on the menu listed a ‘spicy’ ingredient. That was weird. It was difficult to find something none spicy to eat. Also, the service was terrible. Couldn’t get a glass of water refilled. Dessert took 20 minutes to arrive.
We ordered a hamburger cheese burger no cheese came with it It was terrible the waitress didnt know how to explain why there was no cheese Worst hamburger in my life
Business response:
Hi Vince, I am sorry to hear we fell short on your burger experience! The JOEY Burger should absolutely have cheese on it (double cheese in fact). I would love to invite you back in for a burger on us so you have try it made correctly. Is Sherway an area you frequent often?
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,452 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close at 1:00 a.m.