This profile has been claimed by the business owner or representative.
JOEY Shipyards
- Restaurants
- North Vancouver, BC
About this business
Location details
125 Victory Ship Way Unit #110, North Vancouver, North Vancouver, BC, V7L 0G5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Service was not great. We saw our server maybe 2x. For the money you pay should be better service. Also was there for a birthday which they knew about and no accommodation to that.
Business response:
Hi Diane, I am so sorry to hear about the poor experience you had especially during a celebration. That is not the standard we strive to uphold. I would love to speak with you personally on the experience. I look forward to hearing from you. Chelsea Forbes Assistant General Manager JOEY Shipyards
3 out of 5 of us ordered mini sliders. We all laughed when it was set down in front of us. On the smallest piece of baguette were 2 slivers of beef. 25.00 ! It was a joke !!
Business response:
Hi there, Thank you for sharing your experience with us. We're really sorry to hear that the mini sliders missed the mark for you and your group. That’s certainly not the impression we want to leave, especially when it comes to value and presentation. Your feedback has been shared with our culinary team so we can take a closer look at portioning and guest expectations. We appreciate you bringing this to our attention, and we hope you'll consider giving us another chance to deliver a more satisfying experience next time. Chel... read more
Even though I had a reso when I walked in I had to wait more than 20 mins to be sat at a table. People that came in as walk-ins were sat before us and despite the host saying that we are next, 3 people were seated before us. I booked a reso for the patio and was told that even though the website allows patio booking they don't book the patio. I saw that in the email, but when we were seated in the dinning area while walk-in that I saw come in after me got seated at the patio. When we were eventually moved to the patio there ... read more
Business response:
Hi there, Thank you for sharing your experience with us. I'm sorry to hear about the wait, especially since you had a reservation. It’s frustrating to see guests being seated before you. I'm glad Oliver took great care of you once you were seated, and I’ll be sure to pass on your kind words to him. I truly would love to make it up to you in the near future if you'd be willing. Chelsea Forbes Assistant General Manager JOEY Shipyards
Server was dropping everything. No cutlery for a long time. Food was cold.
Business response:
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that we did not meet your expectations. We take all feedback seriously, as it helps us improve our services. Please allow me to sincerely apologize for any inconvenience this has caused. We will be addressing this matter promptly to ensure that it does not happen again in the future. If there’s anything specific you’d like us to do to make this right, please don’t hesitate to let us know. Chelsea Forbes Assistant General Manager JOEY Ship... read more
Food was very skimpy. I ordered a crispy tofu poke bowl and my wife ordered a ahi tuna salad. Portions were half of what we had at other Joeys, like at Brentwood. Waiter was nice. Definitely not worth $100 meal that I paid. Very disappointed.
Business response:
Thanks for your feedback. I'm really sorry to hear that your recent visit didn’t live up to your expectations. I totally understand how frustrating it is to feel like the portion sizes didn’t match the value—especially when you're paying for a premium. That’s not the experience we want anyone to have. I’m glad to hear your server was friendly, but I know that doesn’t make up for a disappointing meal. I appreciate you taking the time to share this with me, and I hope you’ll give us another chance to make things right. Chelsea... read more
It seemed very busy and the service was below usual level. I made a reservation and we had to wait for at least 20 minutes for our table. The table was nice. The server got our drink and appy order and the appetizers arrived before the drinks (it seemed almost 5 minutes prior). We waiting a long time for our main course to be ordered. The miso mushrooms were divine. The strawberry no alcohol drink tasted good, but glass was literally half full and mostly ice (for 9$ that is not good value). The food was nice and arrived in g... read more
Business response:
Thanks so much for your honest feedback. I’m really sorry to hear that your experience didn’t quite live up to what you’ve come to expect from us. Even with a reservation, waiting to be seated isn’t ideal, and I completely understand how that can start things off on the wrong foot. It also sounds like the timing of service was off—appetizers arriving before drinks and delays in taking your main order aren’t how we aim to serve our guests. I’m really glad you enjoyed the miso mushrooms—they’re a favorite of mine too. It’s cle... read more
An iconic location and incredibly well intentioned friendly staff. On a busy Saturday night they struggle with service. We ordered a simple bottle of wine which took an unacceptable amount of time to arrive. They brought glasses and we sat there staring at empty glasses for 20 minutes. Unfortunately the wine was also not appropriately chilled. When our meal came we had absolutely no cutlery or napkins. The most essential component of a meal is an ability to eat it! I had to get up from the table and find a server to request ... read more
Business response:
Thank you so much for taking the time to share your experience! We're thrilled to hear you enjoyed your visit with us. We're always striving to provide great food and service, so your feedback means a lot. We’ll take note of your suggestions and work on making your next visit even better. We can’t wait to welcome you back soon! Rosa Guerra-Stewart Guest Service Manager JOEY SHIPYARDS
I order Negroni, but They serve me a drink with broken glass and My lip was torn.
Joeys location is beautiful… The service was horrible… It took 40 mins to get our first drink. It was a friends birthday as well…. I asked why is the service like this….answer was we are unserstaffedd…. Horrible and lobster sss
Frequently asked questions about JOEY Shipyards
How is JOEY Shipyards rated?
JOEY Shipyards has a 4.7 star rating with 8,895 reviews.
When is JOEY Shipyards open?
JOEY Shipyards is closed now. It will open at 11:00 a.m.