Johnson RV Sandy

Michelle H. 

on Yelp

10 years ago

I was extremely disappointed in this dealership. Unless you want to spend a hundred grand, they pretty much don't want your business. The salesman was nice enough but just not willing to deal. My mom has bought two other motorhomes from them and yet they still do not care. You would think being a returning customer they would be really urgent to take care of returning business. Not a chance. That I'm better than you attitude is just not cool. Camping world service department does suck, but their salesman are much more friend... read more

Dave R. 

on Yelp

10 years ago

When I began to have furnace problems, I chose Johnson RV because it was close by. Initially, I requested a appointment online through their web site. After not hearing back from them on a specific time or date, I called and set up the appointment. The day of the appointment I dropped the coach off in the morning and everything seemed fine. I notified them that I did have a extended warranty and explained my issue with the furnace. About four hours later I received a call that they had found my problem (a loose wire), fixed ... read more

Doris I. 

on Yelp

10 years ago

Johnson RV does not repair RVs that are not purchased from them. Seems like poor policy to me plus a possible lost sales opportunity. Pity the poor person needing service on their way up or down the mountain. I guess I won't be buying an RV from them. 

Unhappy C. 

on Yelp

10 years ago

horrible customer service good repair work let me explain. To make a long story short the service manager horrible. never returns calls when you talk to him he always sounds like he is lying and you can never feel like you trust the guy. I actually heard employees complaining about him and I will agree with them. He is very arrogant. I had high expectations for this place at first. The collision estimator came to my rv while I was on vacation and took care of everything as far writing an estimate submitting it t insuranc... read more

Mark C. 

on Yelp

10 years ago

Initially we were thrilled with the service, and we found a coach we loved. They helped us through the process and everyone was nice. When it came time to talk money they played hardball, but then you have to expect that. We did not get a deal on our coach but we paid a reasonable price. Initially we were very pleased. Our first trip with the new RV was during fairly cool weather. On the way back I turned on the AC to see how it worked and it did not work at all- just hot air. I called our sales rep and left a message askin... read more

Eam M. 

on Yelp

11 years ago

Although we didn't buy our motorhome from Johnson, we chose to use them for a repair (as they were pre-approved by our insurance company). We also used them to install a tow bar. Both experiences were disappointing. The repair took longer than expected, which is certainly forgivable, except that we are still, two months later, waiting on a window shade. Since we have left the area to travel, the shade will have to be shipped to us (not sure how that will work) and we will have to install it ourselves. We got our coach back w... read more

J D D. 

on Yelp

11 years ago

Maybe Brandon directly oversees things at the main Oregon Johnson RV, but things are different across state lines at Puyallup WA location. Our Yelp review posted on that location site may be disputed by Brandon, but the bottom line is we are unable to recommend Johnson RV to anybody for purchase of RV. The service guy was great in Puyallup, but we recently learned he's now gone - very concerned for our future maintenance needs! So unfortunate things were not resolved timely - we are very disappointed! 

Ron S. 

on Yelp

11 years ago

We are seriously looking for a specific class A motorhome. We found the one we were looking for at Johnson RV. After contacting them through their web site a sales representative called that evening, hours after our contact. The request was to provide a price for the motorhome. After four days and multiple calls they refused to provide a price unless we provided a $5,000 deposit and copies of our drivers license! I declined and requested a selling price again. The sales representative informed me that is not how they do busi... read more

Tracy T. 

on Yelp

11 years ago

I have had my Jayco Granite Ridge for 8 years. I had a repair done by Johnson's, now in Sandy at a new location for about 3 years for them The repair and the experience was the worst I have ever had with a vehicle in 37 years of driving. It took 3 visits, and the repair still on the refrigerator in the motor home is not correct. There is also bait and switch, or very minimum lack of clear explanation, on repair that is being done, and then I was stuck with a much larger bill. Calling for explanation from head of service... read more