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Johnson RV Sandy
- RV Dealers
- Sandy, OR
About this business
Location details
41777 US-26, Sandy, OR, 97055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We recently bought a brand new 2022 Winnebago Solis Pocket on 9/11 and everyone who helped us were very polite and kind. We love the RV, despite some lingering pre-delivery issues. Our first dilemma is that we had heard about the huge markups on RVs, but were somehow convinced by the salesman that Johnson RV's higher prices were worth it for their fast and high quality service department...Ha! We ended up overpaying by 20k for our van (based on findings days later) compared to identical Pockets at other dealerships. That re... read more
Business response:
Hi Jarrett, your review has been sent to the Johnson RV management team. We appreciate your feedback. - JRV Team
It took filing a complaint with the Washington state BBB to get my issue resolved. Johnson RV reimbursed us with most of the expense incurred due to the toilet biohazard. For future reference if buying a previously owned RV, get in writing from the dealer that they will be responsible for repair of unseen problems at the time of purchase.
My husband and I were expecting a positive experience with Johnson RV. We spoke to Austin on the phone and negotiated a price on our 2 year old motorhome. A date was arranged to inspect our motorhome. Since we had it inspected from the top of the roof to the tires we knew it was in excellent condition. Also it's beautiful. A luxury motorhome. My husband and I decided to sell because of lingering health reasons. If you decide to sell your RV to Johnson RV be prepared for the inspector who will arrive at your home to "find" ... read more
Our experience with this dealer started with an ad on RV Trader. I contacted the dealer to request a price on a 19ft Airstream and spoke with Sammy. She confirmed it was still available and gave me the price. We set up a appointment the following Tuesday. We live a 2 hour drive from the dealer so I confirmed before we left they still had this trailer. Ten minutes before we arrived she called and told us someone else was looking at this trailer. When we arrived she said it sold. Since we were there we looked at other units on... read more
Business response:
Hi Jeff, thank you for your feedback! Typically, RVs are listed online in a sale pending status. Once the unit is delivered and the sale is final, then the RV is removed from the web. This is the norm in the RV industry and on RVTrader. In regards to Sammy not sending you an email, can you please double check your email junk folder? It's a common occurrence for our emails to be filtered to spam/junk folders. Can you please email us at customercare@johnsonrv.com with the stock # of the unit in order to be certain there isn'... read more
I bought 2017 Pleasureway in July 2019, after getting a lawyer, the title finally shows up Dec 2019. With a lot of "excuses" as to why it was delayed. In the mean time I find the vehicle has a dangerous recall attached on the airbags. I want to return this RV, with total refund! I was not informed about any recalls. I was charged for plates and tags, when I told them I already have disabled veteran plates good for my lifetime! I do not pay registration fees! This company has FAILED AND POSSIBLY COMMITTED DEALERSHIP FRAUD.
Business response:
The customer concern has been addressed. The dealership has assisted with helping the customer connect with Mercedes to resolve the Mercedes recall. -JRV Team
Johnson RV of Sandy, Oregon Deleted my comments on their Facebook page because they did not like the truth about their company. October 2025 I bought my second RV from them a 2004 Trail Lite Motorhome by R-Vision. When I Bought the RV the day I left their lot the brakes on the car dolly that they sold me burnt up on the way home because they wired it wrong and they stayed on all the way from Sandy, OR to Madras, OR., The AC unit at the dash did not work, I took it back to them to fix it and all they could fix was the Brakes ... read more
This place will over charge you for your RV. They care until you buy your RV, then you are not important to them anymore. They will lie and tell you the extended warranty is handled thru them and it is NOT! If you have a problem they will give an 800 # that has nothing to do with them and that company is NOT nice. The service department is terrible, the woman there that books your service does not follow thru with your service request. I did report the problem to her manager however he is useless as well. Stay away from this... read more
Full time RVer for two years now. Wife and I have been talking about class A rigs for a while now. We were staying near Mt Hood and saw the dealership and decided to drop in. Currently have a 2015 Ram 3500 and a 2018 Bighorn 5th wheel. Being retired I still make very good money. Now I'm not gonna waste their time or ours if I didn't see anything that caught my eye but I did. Tried a few class A doors and all were locked. Understandable be retired cop. But I feel that they judged a book by its cover. It was hot= tank top, I h... read more
Business response:
Hi Gary, I am sorry to hear that your recent visit did not meet your expectations. We try our best to deliver a great experience to all of our customers, both over the phone and on the lot, and apologize for the lack of follow up on our end in this instance. We can assure you that we appreciate all of our customers regardless of appearances & we would never treat anyone differently for any reason :) We hope that we can have the chance to be more attentive and earn your business in the future. Thank you for your service as ... read more
If there was an option for 0 stars I'd use it. Headed out to camp with my best friends parents. They were having an issue getting a slide in all the way. They stopped in on our way out of town. Their service department wouldn't talk to them because they didn't purchase their trailer there. Service is service no matter where the trailer was purchased. No way they will ever go back for any reason as we won't either. Customer service should be the top priority. I know it is to my in my profession. Have to live their r... read more
Business response:
Hi Kami, We appreciate you following up with us after you stopped in, and we apologize that we seemed not willing to help out. Currently, our service team has a full and tight schedule from customers waiting to get work done and we are unable to take drop-ins. We did look up the name to see if it was within our system, not because we won't do work on the RV, but to schedule for a time in the future due to our current workload. We wish you the best. Take Care, JRV Team
Frequently asked questions about Johnson RV Sandy
How is Johnson RV Sandy rated?
Johnson RV Sandy has a 4.1 star rating with 973 reviews.
When is Johnson RV Sandy open?
Johnson RV Sandy is open now. It will close at 5:00 p.m.