Johnson RV Sandy

Rachelle M. 

on Yelp

2 years ago

I cannot tell you strongly enough how terrible my experience has been with this company. It took weeks to get my van picked up after I paid for it. Then the macerator broke on the first trip out and I lost the use of the RV the entire summer --- taking it in three times and spending over $100 in travel costs and 20 hours in the waiting room. I worked with the General Manager, and even tracked down the company owner on LinkedIn to try to get results. It's the end of August, and they finally delivered it to me. Within 48 hours... read more

Grace W. 

on Yelp

2 years ago

I am so disappointed. I am thoughtful about my reviews. Since I left this review, Johnson RV failed us. They did not properly license our Leisure Travel and we incurred tax penalties. My husband did all the legwork and no accountability. They will not return our calls or emails. We will never do business with them again. 

Brian B. 

on Yelp

3 years ago

I had Johnson RV consign our campervan last year and wish we didn't bother. It was great for them to come pick it up, post, etc. however in retrospect it was almost 'too good to be true'. After hearing how'd they sell it within a couple weeks, communication was lacking / disjointed. When our initial 90-day term was close to expiring, I was discussing renewing for another 90-days along with paying for them to winterize the rig, just to be called by their transportation clerk to arrange a time for them to bring back to me? O... read more

Larry W. 

on Yelp

3 years ago

This is primarily about the Johnson RV facility in Fife,Washingto. We bought a Leisure Travel from Johnson in the fall. It was sold to us on consignment. The same week we purchased the rv my wife was diagnosed with Parkinson'. Our hope was to negate the purchase due to the circumstances but apparently that was not possible. Sense we hadn't taken possession of the rv we opted to sell the unite on consignment with Johnson. Well their offer to was $35,000 less than we and just paid the week before. Now the rv hasn't move from t... read more

Helen B. 

on Yelp

3 years ago

Johnson RV messed up my excellent credit score then did the RV inspection and so call found a problem and could not sell it. They should have found the problem first before sending my credit information all over. Their mistake has count me dearly when I found an RV elsewhere. It took my excellent credit score and changed it to just good. I would not trust these people. 

Leslie B. 

on Yelp

3 years ago

Waited 5 1/2 hours to get an estimate for repairs. I mistakenly thought there would be repairs done but was never informed that it was only an estimate. I also wanted to look at an RV on their lot and the salesperson I was dealing with disappeared saying he had to talk to his manager. 2 hours later I had to text him find out if he could show me the RV I was interested in. In my frustration over the whole ordeal, after I got home, I emailed a complaint to both the sales manager and the service manager. I heard from neither on... read more

Wendy R. 

on Yelp

3 years ago

CAUTION: Johnson RV Sandy, OR - Use much caution when dealing with the Finance Managers here. What could have been a 4 star purchase from Johnson RV, has now dropped to a 1 star, due to unethical, unprofessional business practices, dishonest untrue statements, refusal to return calls/emails and HUGE delays in a refund for an overrated, below industry standard extended warranty. In all my years of purchasing cars, trucks, boats, homes and RV's, this is by far the WORST EXPERIENCE with a Finance Department I have ever dealt... read more

Laurie S. 

on Yelp

3 years ago

Johnson RV was eager to sell you a trailer and an extended warranty but they don't care when something goes wrong. They don't get you in for months. They don't disclose stuff that isn't covered but tell you to read the fine print. You go to get it fixed and parts didn't get ordered. They tell you they are going to mail them to you and they don't. They hire unreliable help and they don't back what they told you. They gave an excuse for everything. Our warranty wore out because of all the delays and it cost us $500. They did... read more

Billie B. 

on Yelp

3 years ago

From my previous review I received a message from Johnson RV who said that someone would be contacting me. Of course that never happened. Send a message to Pablo in March still waiting to hear from him about the water leak. Send a message to Pablo two days ago about the "new dryer" that has broken down twice now and the corroded batteries that they put in our RV in February still have not heard anything. It's almost like they don't exist any longer. Why did they bother responding to the first message if they weren't going to... read more