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Kelowna Chevrolet
- Car Dealers
- Kelowna, BC
About this business
Location details
2350 BC-97, Kelowna, BC, V1X 4H8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Poorest Service Ever Received and Overpriced This "Consultant" advised roughly 1-hour to complete a recall N192261050 "reprogram the brake system software" and diagnose back-up beeper failure. Received vehicle back 5-hours later and overcharged $340.13 for replacement of beeper. This consultant is very evasive when asked direct questions and disregarding toward customer.
Scammer Told him I wanted a basic model with no extras and then he snuck over $8000 worth of ridiculous warranties into the contract without my consent. When I approached him about this a week later he told me he would see if it could be changed and get back to me. I never heard from him again. I realize I am liable and should have read more into the lengthy contract. Regrettably I was too trusting and I will never again work with any dealership associated with this man and will continue to warn people about him and where he... read more
Business response:
Hello There, We're very sorry to hear of your displeasure with your experience here at the Dealership and that your concerns weren't responded to. We truly aim to make "Car Buying Easier Than You Think" and a big part of that is being completely transparent and looking out for our Client's best interest. We would like to learn more about what happened and see if we can work toward some sort of resolution. Please contact us at csauve@kelownachev.com Warmest Regards
Be careful Came in on a Monday after work 5pm. I drove from Penticton to look at car was willing to buy but it was late and so I was coming back the next day. however the next the car was sold I spoke to Dennis the salesman and I spoke to the sales manager throughout the day at no point was I told the car would be sold. Infact we arranged for me to come in that night to make the arrangements to purchase. Respect goes a long way and apparently they don't have that there. So be careful if you want a car make sure they don't se... read more
Trevor Neely - Poor service, follow up, false advertising, I had a poor experience with Trevor Neely. 1) I inquired about one vehicle and he said it was sold. He told me he had another similar vehicle in stock and to come down. This other vehicle was not actually there, I drove by after hours twice and it was not on the lot. I asked him for photos and data 4 times and he could not provide it. He was baiting me to go in. He avoided my follow up and was trying to get me to buy a new 2018 instead of the used one he said was in ... read more
Rude and condescending!! Took vehicle in for paint peeling issue on a 2014 Silverado as directed by them when I called and described the problem. It was a 2.5 hr drive and a day in Kelowna. Arrived to find out that despite booking an appointment that the only person who could make a decision was on holidays. Pictures were taken and we were told they would let us know when the manager reviewed it after his holiday. Called back after approx. 3 weeks and the Manager had to find the file and call back (hadn't seen it). We were a... read more
Lousy & lazy attitude. Worthless piece of xxxx. I Would never ever buy anything off this fool. Lies thru his teeth, knows nothing about chevy trucks and talks about creepy stuff. Highly unprofessional
Business response:
Hello. I am sorry to hear that you feel this way about your experience with Adam. We normally get excellent reviews about Adam and would love to hear more details from you to help us understand this situation better. Please contact our GM, Ian Speckman, directly at ispeckman@kelownachev.com. He is looking forward to speaking with you.
Rude customer service Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed after the fact. Before coming to the dealer ship in kelowna I went the dealership in Langley who were more than willing to fix the problem for me, but due to time were not able. They said take back to kelowna and they will be able to help. Well that was not the case. Mike was more concerned about the cost then understanding the actual problem. I felt he b... read more
I will never come back to this dealership I came into this dealership with very clear and attainable goals as I had been in previous and we had spoken briefly about them and they had said it shouldn't be a problem. Upon going in this week I was very dissatisfied in the amount of unprofessionalism from the dealer principal as well as several other higher up management who were unable to work with me to attain these goals. They were very difficult to work with and made me feel very rude to me at the end when I wasn't happy wit... read more
Business response:
Jessi- Thank you for taking the time to write this review, I am extremely disappointed in the service you received and will take the appropriate action to see that this doesn't happen in the future. We would always appreciate the chance for redemption but I understand your decision. We wish you all the best
Greasy salesman Rushed buying experience. Dishonest sales techniques. Was offered certain incentives to buy and then charged full price for them. Was yelled at over the phone.
Business response:
Adam, We are sorry for how you feel things transpired here, in fact, we thought we rectified the situation when you brought it forward, but from what we can see here, that isn't the case. If you would like to discuss anything further, please call the store and deal with the GM directly regarding your concerns. If you do not, we wish you nothing but trouble free driving in your vehicle purchased, and a healthy and prosperous 2018.
Frequently asked questions about Kelowna Chevrolet
How is Kelowna Chevrolet rated?
Kelowna Chevrolet has a 4.6 star rating with 3,613 reviews.
When is Kelowna Chevrolet open?
Kelowna Chevrolet is closed now. It will open tomorrow at 9:00 a.m.