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Ken Ganley Nissan
- Medina, OH
About this business
Medina Nissan. Visit Us Online for Local Offers & Events.
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
I had a great car buying experience at Ken Ganley Nissan in Medina. My salewomen really knew the product. She was professional and courteous. I did not feel pushed into buying anything. Rose gave me all of the information that I needed to make a smart buying decision. I will definely be back to see her for my next car.
Had an inspection on my car performed for free including brakes. Most dealers want $35 to do this. Was given a loaner car and when my car was not ready on time, I was given free oil changes and fuel in the loaner car. Additionally, I was able to use 10% off coupon and was given more off then I had anticipated. I signed up for the rewards program as well and was given more money off of future services. The only reason I gave a 4 instead of a 5 was because they initially ordered the wrong brake pads,(I have an Infiniti.) They ... read more
Worst car buying experience I’ve ever had. This dealership dropped the ball every chance they possibly could. From missing paperwork from my trade in being signed and having to go back on my day off to sign and receive numerous calls about my old loan being delinquent since they never resolved it, to giving me false information about the car I purchased and being stuck with a car I thought had capabilities it does not and cannot per Nissan. Horrible customer service, being told I’d receive a call to discuss all the issues th... read more
I was very disappointed in their service. They lied and said I had nails in my tires that could not be fixed and my tires were too worn out, even though the tires were 14 months old. Thank goodness I took my car to the place I bought the tires and they plugged the tires and said I had plenty of tread. I will never take my car to a Nissan dealership to be serviced ever again.
I came in for a routine oil change. I waited patiently in the lobby. There were a few people ahead of me waiting for their cars. Since it seemed fairly busy, I didn’t bother any of the service employees. After seeing everyone taken care of in front of me, to include a number of people that arrived after me, I finally asked what was going on. I had been waiting 1 hr 30 min by this time. Service told me they were rotating the tires. 30 min later, I looked at my vehicle in the garage with the hood up and no one working on it. S... read more
Service department doesn’t tell you of recalls then denies conversation. Corporate uses several groups for recall info so you might not receive mailings. Then ganley Medina denies if open recalls pertain to your vehicle when VIN number given. Manager does not return phone calls.
Good deals. Terrible experience. Sales people/managers are terrible. Will not go back ever again. Shop anywhere else
There IS NOT ENOUGH SPACE. Service Mgr call me 216 407 8167. Leave a message if I don’t answer.
This dealership and service gives terrible care to their customers and car . I only went back because of a warranty and they “couldn’t find time” to look after I made an appointment online 8am and dropped the car off the night before
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,767 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open tomorrow at 12:00 a.m.