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Ken Ganley Nissan
- Car Dealers
- Medina, OH
About this business
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
There IS NOT ENOUGH SPACE. Service Mgr call me 216 407 8167. Leave a message if I don’t answer.
This dealership and service gives terrible care to their customers and car . I only went back because of a warranty and they “couldn’t find time” to look after I made an appointment online 8am and dropped the car off the night before
They were pleasant when I leased my vehicle but Rose crumpled my temp tag when I said I didn't need the ken ganley plate holder because I had Michael Stanley plates. Guess they were pissed cuz I purchased the vehicle. Rose kept telling me I don't get paid to do these buy outs. Contacted management but nothing came of it. Not even an apology.
Business response:
We have attempted to reach out to you on multiple occasions. Feel free to call me directly 330-662-0651, My name is Ted and I am a salesmanager. I would like to discuss with you how this was handled and apologize to you for the situation.
"Was told on the phone before going there that they were..." Was told on the phone before going there that they were not busy but had an hour wait when I got there 20 minutes later.
Business response:
MILLERJ1261, Thank you for letting us know how we did! We hope you have a great day!
"After getting my tires rotated on 8/21/21 I was..." After getting my tires rotated on 8/21/21 I was experiencing my front end vibrating so I took my Nissan back in on 8/25/21 and I am still experiencing a vibration
Business response:
LANZER29, Thank you, For the 5 star rating! We appreciate your kinds words and will pass them along to the service team! Have a great day!
"An hour and a half for a scheduled oil change with zero..." An hour and a half for a scheduled oil change with zero extra work... I didn't feel like my time was of any value to them.
Business response:
VTAYLOR1231, Thank you for taking the time to let us know how we did! Our service team will be reaching out to you, to further discuss your experience! Have a great day !
"Why should I have to give a worded review? Forget it,..." Why should I have to give a worded review? Forget it, I'll go someplace else!!!!!!!!!
"the technitian found a tie rod loose that i was not aware..." the technitian found a tie rod loose that i was not aware of and corrected the problem.and took care of the oil change with no problem with correct parts
Business response:
MICHAELFREDERICK, Thank you for the 5 star review! We will gladly pass along this great review to Mike and the service team!
"Horrible personality and totally not interested in..." Horrible personality and totally not interested in helping us. We wanted to finance with Nissan Financial and she want us to finance with someone else and when we said no we want Nissan Financial she handed our papers back and said she would not help us. Unbelievable! I have had businesses all my life and purchased many cars and she was by far the worst experience I have ever encountered. If she worked for me she'd be looking for another job.
Business response:
We are sorry to hear you were unhappy.
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,933 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open tomorrow at 9:00 a.m.