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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I talked with multiple mortgage compaines , Kenneth had the best plan of action, using the app made it easy with my busy work schedule to fet all the necessary documents uploaded ! It was a great experience with Kenneth and Mutual of Omaha !
Business response:
I'm really glad to hear that you had a great experience, Kevin. Finding the best plan of action for you was my goal, and I'm pleased to know that using the app helped make things easier with your busy schedule. Your kind words about our process mean a lot to me. If there's anything else you need or any questions pop up, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Kenneth made the experience exceptional helped walked us through the process and came up with a solution that was right for us
Business response:
Thank you so much, Scott, for your thoughtful words. I'm glad to hear that I was able to guide you effectively through the process and find a solution that fits your needs. It's important to me that your experience feels exceptional. If there's anything more I can do for you or if any questions arise in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Responsive, flexible, upbeat, pleasant, polite, great all around!
Business response:
I'm delighted to hear that you had a positive experience, Meredith! Being responsive and flexible is key to making the process smooth, and I'm glad it resonated with you. Your appreciation of my approach means a lot. If there’s anything else I can assist you with, please feel free to reach out anytime. Thanks for your kind words!
Verified by Mutual of Omaha Mortgage
Easy and fast process. Good communication the entire time.
Business response:
I'm pleased to hear that you found the process easy and fast, Randall. Communication is a key part of what I strive to provide, so it's great to know it worked well throughout for you. If you need any further assistance or have additional questions down the line, feel free to let me know. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Ken was fabulous to work with! Made my process painless and was eager to assist in anyway he could! Thank you!
Business response:
I'm really glad to hear that the process was smooth and easy for you, Greg. It was a pleasure assisting you and ensuring everything went well. Thank you for your kind words and for choosing to work with me at Mutual of Omaha Mortgage. If there's anything else you need in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Kenneth was very personable, yet professional. He was not at all salesy. He answered all my questions with great expertise and patience. I would recommend him to any of my friends or family.
Business response:
Thank you, Susan, for taking the time to share such kind feedback. I'm glad to hear that I was able to assist you in a way that felt both professional and approachable. Your recommendation means a lot to me, and I appreciate your kind words. If you have any more questions or if there's anything else I can help with in the future, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Kenneth was always their to answer any questions about the process at anytime I emailed or called. The loan went just like he said it would and was funded on time. It was a pleasure working with Kenneth and everyone involved with the loan . Keep up the good work you do helping people the way you do. Thanks James Bare
Business response:
Thank you, James, for the kind words. I'm glad I could be there to answer your questions and that everything went smoothly with the loan process. It was truly a pleasure working with you. Your encouragement means a lot, and I appreciate you choosing Mutual of Omaha Mortgage. If you ever have more questions in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Very easy to communicate with! Always answers my questions! A pleasure to work with!!
Business response:
I'm really pleased to hear that communication was smooth and that I could help with your questions. Working with you was truly a pleasure, Carol. Thank you for trusting Mutual of Omaha Mortgage with your needs.
Verified by Mutual of Omaha Mortgage
Kenny did a fantastic job handling our loan! Absolutely great customer service, very accessible knowledgeable and professional. Never waited more than a few minutes to get a response back wether by phone, text or e-mail. If you're using Mutual of Omaha mortgage I would ask for Kenny! Highly recommend and I was in the mortgage business for 7 years back in the day 😊
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 392 reviews.
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.