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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenneth was great and was always free to answer any questions or concerns that I may have.
Business response:
I'm delighted to hear that I could assist you and address your questions and concerns. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Kenneth was transparent and explained everything. He took the time to answer all my questions and make sure that I understood everything. Any concerns that I had he put them to rest.
Business response:
I'm glad to hear that you had a positive experience and that I could address all your concerns. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Kenneth was great he was very patient and he is very knowledgeable and his customer service exceeds any company I've dealt with Kenneth is simply the Best
Business response:
I'm thrilled to hear about your positive experience, Lyneece. It was a pleasure assisting you, and I'm glad that my patience and knowledge made a difference. Thank you for your kind words and trust in Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Good communication and rates
Business response:
I'm pleased to hear that you found our communication effective and the rates satisfactory. It was a pleasure assisting you, and thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ken was very responsive and explained each step of the process. It felt that he was very invested in making this successful for me.
Business response:
I'm thrilled to hear that you found my assistance responsive and informative throughout the process. Ensuring your success is important to me, and I'm glad to have been able to support you. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Kenny was great to work with and was quickly able to answer any questions we had! He is very professional and friendly, overall making the refinancing experience way less stressful! Truly a great employee to have!
Business response:
I'm thrilled to hear that your refinancing experience was smooth and stress-free. It was a pleasure working with you, and I appreciate your kind words about my professionalism and approachability. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Ken Alban is very good. Others aren't as impressive. Time from application to settlement is too long.
Business response:
Thank you for your feedback, Jeryl. I am glad to hear that you found my assistance helpful. We understand that the time from application to settlement can be a concern, and we are continuously working to improve our processes. If you have any further questions or need assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Fast and excellent communication through the whole process. Kenneth was so great to work with and made everything so easy.
Business response:
I'm thrilled to hear that you found the communication fast and the process easy. It was a pleasure working with you and assisting with your mortgage needs. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Kenny was excellent!
Business response:
I'm thrilled to hear that you had an excellent experience, Ryan. It was a pleasure assisting you through the process. Thank you for your kind words.
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 392 reviews.
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.