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Kenneth Alban of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenneth was great to work with. He made the process so much easier and went above and beyond with being available for any questions or issues we had. Kenneth was very kind and caring from the beginning to the end. I would recommend him to everyone and feel positive that he provides the same excellent level of service to all his clients.
Business response:
Thank you so much for your kind words! It was truly a pleasure working with you and assisting throughout the process. I'm glad I could make things easier and be there whenever you needed help. Your recommendation means a lot to me, and I'm committed to providing the same level of care and service to all my clients. If you ever have more questions or need assistance in the future, I'm just a call away.
Verified by Mutual of Omaha Mortgage
Kenny was extremely helpful in all phases of this refinance. He answered all of my questions thoroughly even when it was after working hours. I can't thank him enough for everything he has done!
Business response:
Mario, thank you so much for your kind words! It was a pleasure helping you through the refinance process. I'm glad I could answer all your questions and make the experience a smooth one for you. If you need anything in the future, don't hesitate to reach out. I'm here to help!
Verified by Mutual of Omaha Mortgage
The way I was informed of the progress of the
Business response:
Thanks so much, Darryl. I'm really glad to hear that you felt well-informed throughout the process. Keeping you updated at every step is something I strive for, and it’s great to know it made a difference for you. If you have any more questions or need further assistance in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Kenny's patience was greatly appreciated by me! He really took the time to not only answer my questions, but make sure I understood his answers. He kept me informed throughout the loan process, and would let me know ahead of time what would be happening. I didn't get any surprises thanks to Kenny. Great customer service is hard to come by these days, and I'm very thankful and happy that I found it in Kenny, and Mutual of Omaha! Please give him a raise! Or better yet, a fishing trip to Montana! I'll show him places that the t... read more
Business response:
Hi Richard, I'm really glad to hear that you appreciated my approach throughout your loan process. It was a pleasure working with you and ensuring everything was clear and straightforward. Keeping you informed and making sure there were no surprises is always my goal, so your feedback means a lot. As for the fishing trip in Montana, that sounds amazing! I'll definitely keep that offer in mind. Thanks again for the kind words and trust in Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
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Business response:
Thanks for sharing your feedback, Roger. I appreciate the rating and am sorry that your review seemed to have been cut off. If there's anything specific you'd like to discuss or if you have any suggestions on how I can improve your experience, please let me know. Your input is invaluable, and I'm here to help with any questions or concerns you might have. Looking forward to hearing from you!
Verified by Mutual of Omaha Mortgage
Any time i had a question and I would reach out, Kevin was there or at least called me back quickly, normally within the hour of me calling and leaving a message.
Business response:
It means a lot to me, Sonya, that you felt supported throughout this process. I always strive to be available and responsive to my clients, and knowing I achieved that with you is truly rewarding. I'm happy I could be there for you whenever you needed clarification or assistance. Your kind words are truly appreciated.
Verified by Mutual of Omaha Mortgage
The process was both timely and efficient. All communications were professional and informed.
Business response:
Ledra, thank you so much for your kind words. I'm glad to hear your experience was positive and that you found the process efficient. I always strive to keep my clients well-informed and appreciate you taking the time to share your feedback. It means a lot to me.
Verified by Mutual of Omaha Mortgage
Communication with me was great!
Business response:
Thanks, Samuel! I appreciate you taking the time to leave such a positive review. I'm glad we were able to communicate effectively throughout the process. It's always my goal to ensure a smooth and transparent experience. I enjoyed working with you.
Verified by Mutual of Omaha Mortgage
Kenny was very helpful, quick to respond and straight forward.
Business response:
Thanks so much, Lisa! I really appreciate you taking the time to share your experience. I strive to make the mortgage process as smooth as possible for my clients, so it's great to hear that my efforts were helpful. I'm glad everything worked out so well.
Frequently asked questions about Kenneth Alban of Mutual of Omaha Mortgage
How is Kenneth Alban of Mutual of Omaha Mortgage rated?
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 392 reviews.
When is Kenneth Alban of Mutual of Omaha Mortgage open?
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.