Kenneth Alban of Mutual of Omaha Mortgage

Business response:

Thank you so much for your kind words, Deloris. I'm thrilled to hear that you had a positive experience with me and Misti, and that we were able to assist you effectively. Your understanding of the process is crucial to us, so I'm glad I could take the time to help you with that. It's wonderful to hear that you'd recommend our services to your family and friends. Your satisfaction is our top priority, so we always strive to be patient and understanding. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to serv... read more

Business response:

I'm thrilled to hear that you found our process manageable and that you felt well-informed every step of the way, Judith. Your feedback is greatly appreciated and it was a pleasure working with you. Your 4.83 star rating means the world to me and to all of us at Mutual of Omaha Mortgage. Thank you! - Kenneth Alban 

Business response:

I'm thrilled to hear you had a positive experience, Ronald! Providing knowledgeable and professional service is my top priority and it's wonderful to hear that it was reflected in our interactions. I'm always here to answer any questions you may have. It was a pleasure working with you. Thank you for your kind words and the 5-star rating! 

Business response:

Thank you, Celeste, for your kind words and the 5-star rating. I'm delighted to hear that Mark and I could help you navigate through the roadblocks and complete the process. We strive to keep our clients positive and assured during their journey with Mutual of Omaha Mortgage. Your feedback is greatly appreciated, and you can be sure we'll continue to provide the same level of assistance in the future. If you need anything further, please don't hesitate to reach out. Thank you again for your trust in us. - Kenneth Alban 

Business response:

Thank you, Carol, for taking the time to share your positive experience with Mutual of Omaha Mortgage. It brings me joy to know that I was able to make the loan signing process convenient and timely for you. Your satisfaction is my top priority. I appreciate your high rating and am always here if you need assistance in the future. 

Business response:

I'm so glad to hear that you had a positive experience with me at Mutual of Omaha Mortgage. Keeping clients informed and answering all of their questions, regardless of size, is a priority for me. It's satisfying to know that my efforts are appreciated. Thank you for the perfect rating and your kind review, Kim. It was a pleasure helping you. 

Business response:

I'm thrilled to hear that you had such a good experience with me, Linda. Your 5-star rating means a lot. I'm here to make the mortgage process as smooth and straightforward as possible, so I'm glad I could provide quick responses and patiently answer your questions. Don't hesitate to reach out if you need anything else. 

Business response:

Michael, I'm thrilled to hear that you had a positive experience working with me. Your feedback is greatly appreciated! I strive to provide the best service possible, and it's always rewarding to hear when I've achieved that. I enjoyed working with you and helping you navigate through the process. Should you or anyone you know need assistance in the future, don't hesitate to reach out. Thanks again for the kind words and the 5-star review. - Kenneth Alban, Mutual of Omaha Mortgage. 

Business response:

I'm really glad to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Angela. It's not uncommon for loans to have a few bumps along the way, but being open, receptive, and understanding is part of our job. Your patience and trust during those stressful moments were greatly appreciated. Thank you for the 5-star rating. It means a lot to Lisa and me. We're here for you for any future needs.