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Kimlin Energy Services
- Propane
- Gardiner, NY
About this business
We know that when it comes to propane and heating oil delivery, as well as equipment services, you have a choice. That’s why we are dedicated to providing the personal, reliable and courteous service that we’ve been known for since Douglas Kimlin founded Kimlin Energy in 1982. You can count on us for: • safe, reliable delivery of propane and heating oil • courteous, respectful customer service • fair and transparent pricing • assistance with converting your home to propane • pricing and payment options that work with your ... read more
Location details
14 Steves Ln, Gardiner, NY, 12525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
unbelievable price for a emergency delivery 4 days after call to office my daughter and son-in-law have to pay I guess everyone treats wealthier customers better these days its sad that these crazy fees can be legally charged because you could not afford your gas a week earlier :(( I would never use these people or suggest anyone else to do so either. I gave this 1 star as its the lowest one there is.
It feels like Kimlin is actively trying to go out of business... Never in my life have I experienced such poor customer service... we just got a fill up today, should I schedule one for the future so we may get a fill up before we run out again? I can't wait for my pipes to freeze!
It feels like Kimlin is actively trying to go out of business... Never in my life have I experienced such poor customer service... we just got a fill up today, should I schedule one for the future so we may get a fill up before we run out again? I can't wait for my pipes to freeze!
Just filed a complaint with Better Business Bureau...2nd time this winter having no heat due to no delivery. I called 6 days ago when our tank was at 30% ... Was promised a delivery would be made yesterday ... Never happened ... Called again today ... 8 hours later...still no delivery...still not heat!
Kimlin is only in business because many consumers don't know how much competition there is. There are several other gas companies that are far superior, that will have your crappy kimlin tank removed to install their own, saving you money. Kimlin propane has the worst customer service and slowest wait times ever. It can take weeks after your payments are processed for them to actually deliver. Call any other energy company and they will help you switch to save money and stress.
Kimlin is only in business because many consumers don't know how much competition there is. There are several other gas companies that are far superior, that will have your crappy kimlin tank removed to install their own, saving you money. Kimlin propane has the worst customer service and slowest wait times ever. It can take weeks after your payments are processed for them to actually deliver. Call any other energy company and they will help you switch to save money and stress.
After 30 + years it is time to move on. Their office staff is the worst. I have tried to resolve a minimal use charge since Aug. I have been hung up on during phone calls. Requested to Have Mark the owner contact me numerous times . I have gone to the office directly and always had the same attitude of arrogance from the staff. No customer service at all. If Doug Kimlin was still alive and running the business he would have had this matter resolved on the original complaint back in august and would have made us feel like lo... read more
I've now been a kimlin propane customer for years. At my previous address I had no problem getting someone out the same day for a flat rate of $75 delivery charge because my landlord knew the owners. Now I've moved to a new location it's been a year since I've moved and it's been problem after problem. I ran out a few months ago I was charged $85 same day charge, then I ran out last month was charged $75 and I'm assuming I ran out last night. The gauge reads alittle less than 10% usually you smell the propane when it low. Th... read more
Have been a customer for almost 20 years. I am on automatic delivery and haven't gotten one for two months. I just love cold showers.
Frequently asked questions about Kimlin Energy Services
How is Kimlin Energy Services rated?
Kimlin Energy Services has a 3.9 star rating with 578 reviews.
When is Kimlin Energy Services open?
Kimlin Energy Services is closed now. It will open at 8:00 a.m.