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Kimlin Energy Services
- Propane
- Gardiner, NY
About this business
We know that when it comes to propane and heating oil delivery, as well as equipment services, you have a choice. That’s why we are dedicated to providing the personal, reliable and courteous service that we’ve been known for since Douglas Kimlin founded Kimlin Energy in 1982. You can count on us for: • safe, reliable delivery of propane and heating oil • courteous, respectful customer service • fair and transparent pricing • assistance with converting your home to propane • pricing and payment options that work with your ... read more
Location details
14 Steves Ln, Gardiner, NY, 12525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In late 2020 I contacted Kimlin via text in regards to replacing my oil tank, I received a reply in less than 10 minutes! Now that I've been with them for over a year, I guess replying to customers texts is not as important now. I'm on automatic delivery, I received a delivery on December 22nd 2021 and 14 days later 1/6/22 they show up again with another delivery which I quickly refused!!Seriously, you think I use that much fuel in 14 days when I keep my thermostat set between 66 and 68 all winter long ??? If I was on one ... read more
Recommendedcouldn't fault the person that was servicing me
Beware of the Kimlin drivers on the road in the Gardiner area. Got run off the road this morning by a driver that ran a stop sign and then proceeded to give me the finger for his poor driving abilities. I called to report the incident but as I assumed I received no call back. Therefore, I will be canceling my kimlin deliveries. I don’t want to see someone killed by somebody making a delivery to my house
Started my service when I first bought the house in Oct 2020. Service tech who was supposed to fill tank for the first time and light pilots was scheduled 8am-11am and showed up at 4:45. No communication from the company even though I was calling to find out where the technician’s ETA. Fast forward to today, ran out of propane in the middle of January even though I’m set up on Automatic Delivery. No heat! This has been a terrible experience. We will see how long it takes for them to show up today.
Kimlin took 5-months to diagnose an issue with my hot water which took Kosco a 5-minute call to do the same. They charged me for service calls during which the man said he does not work on propane and sent another serviceman, I got charged for both. Then I got charged for each misdiagnosis, I spent over $400 on labor/ parts, hours of phone calls and service calls, to still not fix the problem until Kosco confirmed the last diagnosis in 5 minutes. 5 months of losing hot water and They're solution was to remove the service fee... read more
I have been with Kimlin for 10-15 years. I have a 3 unit propane apt. bld. They were overall fair, better at first than a different company who tried a "scare tactic." After I bought the house and was setting up an account they used the "bubble technique" and stated that I had a leak and needed to sell me new equipment. Many years later, same equipment, no problems. Regarding Kimlin their techs are fair in training. I had a heater that wouldn not stay lite and they had no idea how to fix it, but stated I could buy a... read more
get a new owner that respects people
They tend to be a bit confused and cannot it straight. We moved to a new location a month ago, have had 3 conversations thus far including a service call... yet they say we have no account. Emails are not professional either. No signature or name on who sent the email. Sad actually.
Called to have my tanks removed in August when we switched companies bc we could not deal with waiting almost two weeks for a delivery anymore. I understand we live a distance away but two weeks was unacceptable anymore. When we called in August we agreed to pay the fees to have the almost full tanks emptied and removed and they informed us it would take a month to come to remove them. We still agreed to be done. After numerous missed appearances to pick up the tanks and calls by my husband they finally appeared in Nov to ge... read more
Frequently asked questions about Kimlin Energy Services
How is Kimlin Energy Services rated?
Kimlin Energy Services has a 3.9 star rating with 578 reviews.
When is Kimlin Energy Services open?
Kimlin Energy Services is closed now. It will open at 8:00 a.m.