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1517 Connecticut Ave NW, Washington, DC, 20036, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 10:00 p.m. | |
Tue | 8:00 a.m. to 10:00 p.m. | |
Wed | 8:00 a.m. to 10:00 p.m. | |
Thu | 8:00 a.m. to 10:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
waitstaff is unhelpful, food is disgusting. it's a shame that such a nasty restaurant is associated with a great bookstore.
Business response:
Hello Kaity, it would be helpful to learn more about your experience. Please contact us info@kramers.com so we can discuss.
probably my least favorite bookstore in the district. It's overcrowded with both books and people and their selection is likely determined by which publishers can pay for a spot for the titles they want on their tables. Their food is good but overpriced, even relative to similar places in the area. I'm also still sad they cut their book space and converted it to a restaurant. Part of the overcrowdness is likely caused by them trying to fit more books into a smaller space- so it isn't easy to move around (and not accessible).... read more
Business response:
Hello Grace, it would be helpful to learn what you mean regarding our bookstore being overcrowded with books, and then how we cut book space. Guests are really happy with our new bar and lounge as it makes for a great space to read. Please contact us at info@kramers.com so we can discuss.
Let me start my review by asking whoever monitors Kramer's negative reviews to please not reply to my post with their trite message "Please contact us so we can discuss." This is clearly feigned concern, and it will take something more original than that to convince me you're being genuine. Strike One I arrived at Kramers around 5:50pm and all was fine at first. I ordered my sandwich to go, but had to take a video call/meeting that started at 6pm. About 35 minutes into my meeting an employee walks up to me and starts talkin... read more
This was a cute restaurant bookstore but food was overpriced and very bland. I ordered the Feddy Cheesesteak and it was almost flavorless. Would come for the bookstore vibes but not the food!
Business response:
Hello Christopher, we appreciate your feedback. Please contact us at info@kramers.com so we can discuss.
Ignored for almost 15 minutes before someone finally greeted and took my order. The place was not busy at all. I should have left right there, but decided to give this place a chance. Big mistake. I ordered a fedwich burger, the description sounded great. Brioche bun and the patties are smashed... What I ended up receiving was a burnt, happy meal quality burger on a potato bread bun. The patties were not "smashed" as described either. If you do not have all components for an item why would you let a guest order it? Shoul... read more
Business response:
Hello Awsin, we appreciate your feedback. Please contact us at info@kramers.com so we can discuss.
Quality and service has degraded in the new administration. Not the same it was. From a 3.5 now is less than 1.5. I have to say, not the best vibes! There is a hostile environment at the bar!!!Food is not the best but is not awful either. They need to figure out what experience/service the want to provide to their guests! One hour wait for food in an empty bar, not acceptable! I decide to get everything to go! I order chicken wings with a cheesecake and when I got home and checked they gave me a sandwich with fries! Lik... read more
Business response:
Hello Alex, This is very concerning to hear, especially about service. Please contact me at justino@kramers.com when you have a moment. I hope that speaking with you further will help us get better.
Hadnt been to Kramers in years b/c the last time we were there the their ingredient quality had gone down especially in the mac and cheese. Today my friend and i said, lets give them a chance for lunch. We walked in through the back, who appeared to be the host, looked at us and turned her back on us so we assumed she didnt work there. I asked a guy who clearly worked there what the setup was to be seated and he confirmed she was the host. I told him she let us pass right by her and didnt say a freaking word. He then went ... read more
Business response:
Hello Nancy, We are very sorry to hear that the mac and cheese and crab cake were not to your liking. We thank you for bringing this to our attention as we take feedback very seriously. Please contact us directly at justino@kramers.com to discuss this matter further. Thank you
Allergy: Tree nut warning: Goober Pie has walnuts and peanuts in crust and on top. They served first, called the chef after 15 min. But they did try. Spiked cider is delicious, though!
Business response:
Hello, it would be helpful to receive more information about your experience. Please contact us at info@kramers.com so we can discuss.
I'll be visiting Kramers again so I can update my review after sampling the food/drinks. But as far as bookstores go, Kramers feels pretty standard. I'm not sure if it's a problem with the layout of the space, the size of the space, or the quantity of books, but Kramers was wayyyy too crowded on a Sunday morning. It was difficult to navigate the narrow aisles, and there was little room to browse if you wanted to spend time in a section without feeling like a barrier to all the other patrons. For better vibes (though not nea... read more
Business response:
Hello Madison, we appreciate your feedback. We do tend to get busy over the weekend with brunch and book browsing.
Kramers has a 4.5 star rating with 4,779 reviews.
Kramers is closed now. It will open at 8:00 a.m.