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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Kinda shady grungy place I was charged $15 per day service fee for a week long stay, nobody ever cleaned my room, so unexpected charges at the end, dirty pools, old buildings that they are working on adding new ones and ignoring the existing rooms, my key card wouldn't work so they gave me the master key for my room, the coffee Keurig iny room didn't work either and the tub wouldn't drain fast enough to keep up with a regular shower. Overall I would not recommend staying here nor would I stay there again. It has pools
Business response:
We apologize for the inconveniences you faced at the property, we strive to do the best for our guest and would like to make this right. If you'd be so kind to reach out to the property so we can get more details regarding your stay and what we can do to ensure your satisfaction next time you stay with us. Thank you again for your feedback we will address these concerns immediately.
Poor The bath tub didn't drain well. Fridge is loud. Room key doesn't work
Business response:
Thank you for choosing to stay with us we appreciate it and you! I want to apologize in regards to the inconveniences you faced while at the property. We strive to do the best for our guest and would love the opportunity to make this right. Please contact the property so we could get some more insight on the issues you faced so we can address them immediately. Thank you!
Bad They didn't clean up at all; there were no towels, and the toilet was clogged all the time. I asked for a toilet plugger, and the maintenance guy got angry! I ended up doing it myself after he provided me with the tool! Property was good! The staff ok!
Business response:
Thank you for the review, we appreciate it and you. We apologize for the inconveniences you faced while staying at the property, we will look into this issue and address it immediately. We would also love to make this right and a member of the team will be contacting you to see what we can do to make this up to you. Thank you again for your feedback and making us aware of this issue.
Fair No microwave ( though I was assured it was in the room), I asked for ground floor and was shown to a ground floor when I asked to see a room prior to checking in, very difficult to reach a live person to talk with Location
Business response:
Thank you for bringing this to our attention. I am truly sorry to hear that we gave a bad first impression by not responding promptly and not having a microwave in the room. We do have one in the lobby for guest usage. We strive for better, we take your feedback very seriously and will address the issues immediately.
Disappointing
Stay was decent but not worthy of my time, comfort and tranquility I deserve. Your infrastructure is slipping and your t I am a client that likes to book weeks and in advance, but the last two times I was assigned twice a room facing Palm Canyon Street. The busiest street in Palm Springs the street noise was horrible, disruptive, unpleasant, and loud. Sirens, motorcycle exhibitionist, speeding cars all night. The traffic increases along that route starting at 4 AM in the morning and interrupts your sleep. I don’t understand ... read more
Business response:
Thank you for the review, we appreciate it and you! I do want to apologize for the inconveniences you faced while here we will look into the issue and make corrective actions immediately to resolve this issue and prevent it from happening again thank you!
Not Recommended I do not recommend the L3 Oasis Hotel. During our stay from February 17th through February 22nd there were a series of events that you would not expect from a hotel rated four stars. The first occurred on the day we checked in and no one was there at the registration desk from 3:30 until 5:00 pm. The door to the lobby was locked and there were a number of us waiting to check in. Someone finally found a maintenance person who unlocked the door and then we had to wait in the lobby until someone showed up to che... read more
Business response:
Thank you for the review, we appreciate it and you! I do want to apologize for the inconveniences you faced while here we will look into the issue and make corrective actions immediately to resolve this issue and prevent it from happening again thank you! We'd love to make this right a member of the team will be contacting you to correct the matter, thank you
We were comfortable and might consider returning. The bathroom needed updating and there was no microwave. The office people were not personable. The television channels were minimal and not user friendly. The room decor was stark and the cheap wall art was unpleasant. The location was close to Palm Springs but far enough away to be quiet. The beds were comfortable and the room was clean. The complementary shampoo and conditioner was good quality, The Bill Reed restaurant was outstanding and just a short walk away.
Business response:
Thank you for the review, we appreciate it and you! I do want to apologize for the inconveniences you faced while here we will look into the issue and make corrective actions immediately to resolve this issue and prevent it from happening again thank you!
Disappointing Pool View ( extra $$) ...no clear view at all!
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,371 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.