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2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Fair
Disappointing
Bad
Motel trying to be hotel - failing The built in locks on the doors did not work. Maintenance said this was normal. If you are expecting service don't stay here. The reception was totally indifferent and didn't care at all. Every question we had was answered with no. For example asking for a map of Palm Springs. Not even making the effort to point out sights. The pool area was really nice with day beds and two big pools. The lobby was nicely designed.
Business response:
Hi Patricia: We are sorry your stay wasn't what you expected. Thank you for your honest feedback! Best Regards, L3 Oasis
Fair
After some cleaning and maintenance happens , it might be a great find Pool freezing , pool deck furniture all need upgrade Location
Business response:
Hi Pauline: We are sorry your stay was not what you expected. Thank you for your honest feedback! Best Regards, L3 Oasis Hotel
Stay away from this hotel - overpriced and odd setup for a hotel. Almost every aspect of this hotel. Where to begin, well how about no landline phone, very few electrical outlets (most likely covered by large furniture items - king bed and dresser). Small sink area. No iron and ironing board! Odd clothes hanger with useless wood base. This room should be limited to “one person”, since my wife and I kept running into each other multiple times when using the sink area. Small shower (narrow width) and thin /rough hand and bath ... read more
Business response:
Dear Kenneth Thank you for sharing your feedback. We're glad to hear that you found the hair dryer to be helpful and that our housekeeper was able to assist your wife with luggage. We appreciate your comments regarding your stay and sincerely apologize for the inconveniences you experienced. We understand your concerns about the room layout, the lack of an elevator, and the limited amenities, and we're sorry that these aspects didn't meet your expectations. Your feedback about the small sink area, few electrical outlets, and... read more
Was decent Noise no late check out Easy room access and views
Business response:
Dear Mike: Thank you for your feedback! We're glad to hear that you enjoyed the easy room access and the views. We apologize for any inconvenience caused by the noise and the lack of late check-out. As our hotel was sold out during your stay, every room needed to be prepared for the next guest, which limited our ability to offer late check-outs. We appreciate your understanding and hope to have the opportunity to serve you again in the future!
Very angry I ended up getting bedbugs. Stayed on March 22nd. I believe room 117. This is very unfortunate. I have severe PTSD due to this. It got my arms, neck, chest. Please be aware.
Business response:
Hello Kristina Thank you for sharing your feedback, and we sincerely apologize for the distress this has caused you. We take matters like this very seriously and want to assure you that we have a strict inspection process in place, conducted by a professional pest control company, every month to ensure the safety and comfort of our guests. We also want to let you know that the room you stayed in (Room 117) has been occupied every day after your departure without any complaints or signs of similar issues. It would have been h... read more
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
L3 Oasis Hotel is open now. It will close at 11:00 p.m.